FAQs & Troubleshooting
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372 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2(Video) Paper is Jammed inside the Machine
- 3Image skewed
- 4Choose the Correct Receive Mode
- 5(Video) I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6(Video) Load A4/Letter paper
- 7Document Jam
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9How to identify your Operating System (OS).
- 10(Video) Replace the Toner Cartridge
- 11What is the default password for my Brother machine?
- 12(Video) Reduce Toner Consumption
- 13(Video) Update the Driver or Firmware for your Brother machine
- 14(Video) Load Paper in the Paper Tray
- 15Set Telephone Line Compatibility for Interference and VoIP Systems
- 16I cannot save a file downloaded from the Brother support website (For Windows)
- 17The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 18Update the Driver or Firmware for your Brother machine
- 19I cannot find some option in the Printing preferences. (For Windows)
- 20Scan multiple pages into one file instead of each scan being saved as a separate file.
- 21Black toner marks across the page
- 22(Video) Print the Network Configuration Report
- 23(Video) Set up your Brother machine on a wireless network.
- 24(Video) Paper is Jammed in the Back of the Machine
- 25Curled or wavy
- 26Print the Network Configuration Report
- 27My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 28What driver package format is supported by my Linux distribution?
- 29My Brother machine could not be found over the network when I installed drivers on my computer.
- 30When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 31(Video) Unpack your Brother machine and install the toner cartridge
- 32(Video) Load an Envelope (Manual Feed Slot)
- 33(Video) I cannot find some option in the Printing preferences. (For Windows)
- 34Black lines down the page
- 35Create a Certificate Signing Request (CSR)
- 36(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 37Manual Feed
- 38(Video) Paper is Jammed in the Paper Tray
- 39(Video) Connect telephone line and power cords
- 40The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 41(Video) Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 42Set up a Scan to Network Profile
- 43What is AirPrint?
- 44No Toner
- 45The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 46(Video) Add your Brother machine with AirPrint (macOS)
- 47Add your Brother machine with AirPrint (macOS)
- 48Set up a Brother machine and your mobile device on a wireless network
- 49I cannot print using my Brother machine on a wireless network (Mac)
- 50Check the firmware version.