FAQs & Troubleshooting
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339 Results
- 1(Video) Load A4/Letter paper
- 2Choose the Correct Receive Mode
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5Set Telephone Line Compatibility for Interference and VoIP Systems
- 6How to identify your Operating System (OS).
- 7Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9What is the recommended paper?
- 10I cannot print on a wireless (Wi-Fi) network (Windows)
- 11Setup a Brother machine on a wireless (Wi-Fi) network.
- 12(Video) Unpack your Brother machine and install the toner cartridge
- 13Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 14Document Jam
- 15White lines, bands or ribbing across the page
- 16(Video) Replace the Toner Cartridge
- 17Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 18Turn Off Memory Receive
- 19Easy Scan to E-mail
- 20I cannot save a file downloaded from the Brother support website (For Windows)
- 21I cannot find some option in the Printing preferences. (For Windows)
- 22Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 23Manual Feed
- 24What can happen if the wrong paper is used in your machine.
- 25I cannot print using my Brother machine on a wireless network (Mac)
- 26Set the Date and Time Using Web Based Management
- 27Load Paper in the Paper Tray
- 28What kind of envelopes and labels are recommended for printing?
- 29My Brother machine could not be found over the network when I installed drivers on my computer.
- 30(Video) Connect telephone line and power cords
- 31The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 32Change the printer driver settings (Windows/macOS)
- 33Paper is Jammed in the Back of the Machine
- 34Paper is Jammed in the Paper Tray
- 35Confirm the results about faxes that I sent and received.
- 36Reset the Network Settings to the Factory Settings
- 37Print a Transmission Verification Report
- 38Open the Control Panel (For Windows)
- 39Enlarge or Reduce Copied Images
- 40Add your Brother machine with AirPrint (macOS)
- 41I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 42Set a Remote Access Code
- 43Forward Incoming Faxes to Another Machine
- 44Turn Setting Lock On
- 45I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 46Printing/ Scanning with a mobile device
- 47What is Brother iPrint&Scan?
- 48The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 49What is Brother Web Connect?
- 50Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.