FAQs & Troubleshooting
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337 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2(Video) Replace the Toner Cartridge
- 3Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 7(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 8Replace Drum
- 9Reset Your Brother Machine
- 10I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 11Wrinkles or creases
- 12Scan multiple pages into one file instead of each scan being saved as a separate file.
- 13(Video) Manual Feed
- 14(Video) Paper is Jammed in the Paper Tray
- 15(Video) Load A4/Letter paper
- 16Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 17I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 18Black toner marks across the page
- 19Set the F/T Ring Time (Fast Double-ring)
- 20The printer status is Offline or Paused.
- 21(Video) Paper is Jammed inside the Machine
- 22Hollow print
- 23(Video) Cannot Detect
- 24Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 25How to identify your Operating System (OS).
- 26(Video) Paper is Jammed in the 2-sided Tray
- 27(Video) Paper is Jammed in the Back of the Machine
- 28(Video) Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 29(Video) Set up a Brother machine and your mobile device on a wireless network
- 30Document Jam
- 31Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 32What driver package format is supported by my Linux distribution?
- 33(Video) Unpack your Brother machine and install the toner cartridge
- 34(Video) Print the Network Configuration Report
- 35I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 36Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 37(Video) Change the Language on the LCD
- 38Brother iPrint&Scan cannot find my Brother machine (macOS)
- 39My Brother machine could not be found over the network when I installed drivers on my computer.
- 40I cannot find some option in the Printing preferences. (For Windows)
- 41(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 42(Video) 2-sided Disable or 2-sided Disabled
- 43Wireless setup is requesting a WPS PIN to complete the setup
- 44Forward Faxes Remotely
- 45I cannot print on a wireless (Wi-Fi) network (Windows)
- 46Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 47Cannot Detect
- 48What is Distinctive Ring and how do I program it?
- 49Can I use non-Brother or third party supplies with the Brother machine?
- 50My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)