FAQs & Troubleshooting
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334 Results
- 1(Video) Paper is Jammed in the Paper Tray
- 2(Video) Load A4/Letter paper
- 3Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 4Replace Drum
- 5(Video) Replace the Toner Cartridge
- 6When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 7(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 8Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 9(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 10(Video) Reset the Network Settings to the Factory Settings
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 12Set Telephone Line Compatibility for Interference and VoIP Systems
- 13I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 14Setup a Brother machine on a wireless (Wi-Fi) network.
- 15(Video) Paper is Jammed in the 2-sided Tray
- 16(Video) Paper is Jammed inside the Machine
- 17(Video) Set up your Brother machine on a wireless network.
- 18(Video) Clean the Drum Unit Using Drum Dot Print
- 19I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 20My Brother machine could not be found over the network when I installed drivers on my computer.
- 21What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 22(Video) Paper is Jammed in the Back of the Machine
- 23(Video) Unpack your Brother machine and install the toner cartridge
- 24(Video) Reset Your Brother Machine
- 25Black toner marks across the page
- 26What is Brother iPrint&Scan?
- 27Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 28(Video) Change the Language on the LCD
- 29Reduce Toner Consumption
- 30I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- 31Restrict changing machine settings for users.
- 32(Video) Connect telephone line and power cords
- 33Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 34How to identify your Operating System (OS).
- 35Choose the Correct Receive Mode
- 36Gray background
- 37(Video) Print the Network Configuration Report
- 38Turn Off Memory Receive
- 39Change Memory Receive Options
- 40I cannot find some option in the Printing preferences. (For Windows)
- 41(Video) Load an Envelope (Manual Feed Slot)
- 42A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 43The printer status is Offline or Paused.
- 44I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 45Change the Fax Forwarding Number
- 46Forward Faxes Remotely
- 47(Video) Set up a Brother machine and your mobile device on a wireless network
- 48Load Documents in the Automatic Document Feeder (ADF)
- 49I cannot save a file downloaded from the Brother support website (For Windows)
- 50Brother iPrint&Scan cannot find my Brother machine (macOS)