FAQs & Troubleshooting
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192 Results
- 1(Video) Load A4/Letter paper
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3(Video) Replace Toner
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 6Jam Rear (With Video Instructions)
- 7How to identify your Operating System (OS).
- 8The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 9Load paper in the paper tray
- 10Jam Inside (With Video Instructions)
- 11I cannot find some option in the Printing preferences. (For Windows)
- 12Jam Tray (With Video Instructions)
- 13Replace Drum
- 14Turn the Toner Save Mode on or off.
- 15Curled or wavy
- 16Jam 2-sided
- 17When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 18(Video) Set up your Brother machine
- 19(Video) Load an Envelope (Manual Feed Slot)
- 20Document Jam (With Video Instructions)
- 21I cannot save a file downloaded from the Brother support website (For Windows)
- 22Print Unable or Print Unable XX
- 23When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 24(Video) Unpack your Brother machine
- 25Image skewed
- 26(Video) Connect telephone line and power cords
- 27Can I print from or scan to Android™ Smartphone?
- 28Can I print from and scan to iPhone, iPod touch and iPad?
- 29Manual Feed
- 30Print both sides of paper or a booklet automatically
- 31Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 32White lines across the page
- 33Black lines down the page
- 34Delete print jobs from the print queue.
- 35Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 36The printer status is Offline or Paused.
- 37Can I use non-Brother or third party supplies with the Brother machine?
- 38Faint
- 39Ghost
- 40When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 41Change the printer driver settings (Windows/macOS)
- 42What kind of envelopes and labels are recommended for printing?
- 43What is Toner Continue Mode?
- 44What can happen if the wrong paper is used in your machine.
- 45What driver package format is supported by my Linux distribution?
- 46The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 47I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 48Copied images or documents appear lighter or darker than the original document.
- 49Size mismatch
- 50Out of Memory