FAQs & Troubleshooting
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298 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4Brother iPrint&Scan cannot find my Brother machine (macOS)
- 5Use voice mail on the same line as my Brother machine.
- 6Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 7The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9Change the Print Setting Options When Having Printing Problems
- 10(Video) Load A4/Letter paper
- 11Print using only the black ink cartridge when the Color cartridges have run out.
- 12Telephone Line Interference/VoIP.
- 13Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 14Setup a Brother machine on a wireless (Wi-Fi) network.
- 15Set the Telephone Line Type.
- 16Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 17Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 18Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 19I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 20(Video) Update the Driver or Firmware for your Brother machine
- 21(Video) Connect telephone line and power cords
- 22How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 23Change Memory Receive Options
- 24Protect your Brother machine against unauthorised access over the network
- 25Manual Feed
- 26Check the Print Alignment from Your Brother Machine
- 27When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 28(Video) Install Ink Cartridges
- 29What is Brother iPrint&Scan?
- 30Improve poor print quality.
- 31The message "ERROR" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 32Wireless setup is requesting a WPS PIN to complete the setup
- 33Printing is slow or printed images are too dark (Windows)
- 34Forward Incoming Faxes to Another Machine
- 35I cannot make borderless prints.
- 36I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 37My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 38I cannot install Brother drivers on Debian 10 or later (Linux)
- 39Correct the Paper Feed to Clear Vertical Lines
- 40Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 41Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 42Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 43The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 44Scan multiple pages into one file instead of each scan being saved as a separate file.
- 45Paper Jam
- 46What is the default password for my Brother machine?
- 47I cannot print using my Brother machine on a wireless network (Mac)
- 48I cannot save a file downloaded from the Brother support website (For Windows)
- 49Download a file from the "Downloads" section and save it to Windows 8 computer.
- 50Adjust the Machine Volume