FAQs & Troubleshooting
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141 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I cannot install Brother drivers on Debian 10 or later (Linux)
- 3Printer Jam or Paper Jam
- 4What is the default password for my Brother machine?
- 5Add your Brother machine with AirPrint (macOS)
- 6What driver package format is supported by my Linux distribution?
- 7Print using only the black ink cartridge when the Color cartridges have run out.
- 8I cannot print full-page photos or images using Email Print.
- 9I cannot print using my Brother machine on a wired network (Windows/macOS)
- 10How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 11Wrong Ink Cartridge
- 12Delete print jobs from the print queue.
- 13Cannot Print XX or Print Unable XX
- 14What is the default password for my BRAdmin or Web Based Management?
- 15Wireless setup is requesting a WPS PIN to complete the setup
- 16Send a fax using PC-FAX with LPD/LPRng (Linux)
- 17Check the Print Alignment from Your Brother Machine
- 18Check the Print Quality
- 19Important points you need to confirm before configuring your Brother machine for a wireless network.
- 20Change the printer driver settings (Windows)
- 21Ink Low
- 22No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 23Cover is Open
- 24Document Jam
- 25Replace Ink
- 26The downloaded driver's name is different from my machine's name. (Linux)
- 27I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 28To install the printer driver easily using a tool. (Linux)
- 29Verify if the Brother machine has a dial tone.
- 30I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 31Check the remaining ink or toner level (Linux)
- 32My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 33Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 34When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 35I am unable to print from a client PC to a printer on a print server. (Linux)
- 36Telephone Line Interference/VoIP.
- 37Load Documents in the Automatic Document Feeder (ADF)
- 38Open the Status Monitor (Windows)
- 39Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 40How to identify your Operating System (OS).
- 41Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 42Discover the MAC address of the Brother network card
- 43What is the recommended paper?
- 44Print the Network Configuration Report
- 45I cannot connect my machine to a Windows 11 computer via USB.
- 46A security warning appears when accessing Web Based Management via HTTPS.
- 47Configure and use the Scan Key Tool (Linux)
- 48Large characters are printed incorrectly. (Linux)
- 49The driver installation finished successfully but I cannot print. (Linux)
- 50Important points for specifying the scan area (Linux)