FAQs & Troubleshooting
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287 Results
- 1(Video) Load A4/Letter paper
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4(Video) Install Ink Cartridges
- 5Can I print from or scan to Android™ mobile device?
- 6Load envelopes
- 7Replace Ink
- 8Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 9(Video) Install Ink Cartridges
- 10Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 11Print using only the black ink cartridge when the Color cartridges have run out.
- 12(Video) Unpack your Brother machine
- 13(Video) Load an Envelope (Manual Feed Slot)
- 14Wrong Paper / Paper Size Mismatch
- 15Load paper in the paper tray
- 16My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 17Install Starter Ink
- 18The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 19Can I print from and scan to iPhone, iPod touch and iPad?
- 20What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 21I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 22What driver package format is supported by my Linux distribution?
- 23I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 24Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 25Setup a Brother machine on a wireless (Wi-Fi) network.
- 26(Video) Connect telephone line and power cords
- 27Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 28Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 29One or more of my colors are not printing (blank).
- 30Paper Jam
- 31Protect your Brother machine against unauthorised access over the network
- 32Printing/ Scanning with a mobile device
- 33What is the recommended paper?
- 34I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 35I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 36I cannot print on a wireless (Wi-Fi) network (Windows)
- 37How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 38Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 39Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 40Improve poor print quality.
- 41I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 42Send a fax
- 43(Video) Update the Driver or Firmware for your Brother machine
- 44I get a TS error when trying to print on a wireless network.
- 45Install starter ink cartridges
- 46A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 47Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 48Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 49Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 50Load photo paper