FAQs & Troubleshooting
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303 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2(Video) Load A3/Ledger paper
- 3(Video) Load A4/Letter paper
- 4Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 5Print using only the black ink cartridge when the Color cartridges have run out.
- 6Document Jam
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9Other Problems
- 10What is Brother iPrint&Scan?
- 11Prevent Smudged Printouts and Paper Jams (Mac)
- 12Check the Print Alignment from Your Brother Machine
- 13Check the Print Quality
- 14Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 15One or more of my colors are not printing (blank).
- 16I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 17I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 18I cannot print using my Brother machine on a wireless network (Mac)
- 19Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 20My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 21I cannot install Brother drivers on Debian 10 or later (Linux)
- 22What driver package format is supported by my Linux distribution?
- 23Correct the Paper Feed to Clear Vertical Lines
- 24When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 25After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 26A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 27Paper Jam
- 28I cannot find some options in the Print dialog box (macOS 11 or later)
- 29Load Documents in the Automatic Document Feeder (ADF)
- 30Transfer faxes to the PC when my machine has a mechanical issue.
- 31Forward a fax to another fax machine when my machine has a mechanical problem.
- 32Confirm that a FAX I sent was received correctly.
- 33Remote Retrieval Commands
- 34Prevent Smudged Printouts and Paper Jams (Windows®)
- 35Telephone Line Interference/VoIP.
- 36Change the Print Setting Options When Having Printing Problems
- 37Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 38Print as a Poster (Windows®)
- 39Setup a Brother machine on a wireless (Wi-Fi) network.
- 40(Video) Set up your Brother machine
- 41(Video) Install Ink Cartridges
- 42Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 43Cannot Detect Ink Volume
- 44Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 45The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 46The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 47Ink Low
- 48Print both sides of paper or a booklet automatically
- 49Can third party ink be used to refill the ink cartridges?
- 50Replace Ink