I still receive the error message "Paper Jam" after I removed the jammed paper.

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).

Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.

Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.

One or more of my colors are not printing (blank).

The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).

How do I know which side up my photo paper should be in the tray?

Can I print from and scan to iPhone, iPod touch and iPad?

I cannot find some option in the Printing preferences. (For Windows)

When I try to scan the document, the scanner application crashes. (OS X 10.11)

How do I load paper?

The printer status is Offline or Paused.

When I print, the pages are smudged with ink.

Paper Jam

I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)

Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.

Ink Absorber NearFull / InkBox NearFull / Absorber NearFull

Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)

Check the kind of scanner driver installed by connecting the USB/ Parallel cable.

I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)

The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.

Ink Absorber Full

Preview the faxes I receive before I print them.

No Paper Fed

Can I use voice mail on the same line as my Brother machine?

Forward a fax to another fax machine when my machine has a mechanical problem.

Can my Brother machine print a report to verify a fax I sent was received?

I can not install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot. What can I do?

I cannot save a file downloaded from the Brother support website (For Windows)

Enable the Brother machine's network interface.

I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)

The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.

Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.

Load A3 or ledger paper and program my Brother machine to print on it.

Unable to Print 5X

I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)

Ink Low

When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.

I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.

I cannot install Brother drivers on Debian 10 or later (Linux)

A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.

The keys on the control panel do not respond.

Uninstall the drivers. (Mac OS X 10.6 - macOS 12)

I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)

How do I load envelopes into my machine?

I cannot print using my Brother machine on a wireless network (Windows)

Protect your Brother machine against unauthorised access over the network

Combine multiple scanned documents into a single file with PaperPort™

Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.