FAQs & Troubleshooting
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141 Results
- 1I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3Check the Print Alignment from Your Brother Machine
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5The printer status is Offline or Paused.
- 6Printer Jam or Paper Jam
- 7I cannot print on a wireless (Wi-Fi) network (Mac)
- 8Set up your Brother machine on a wireless network (Windows/macOS)
- 9Telephone Line Interference/VoIP.
- 10The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 11Print using only the black ink cartridge when the Color cartridges have run out.
- 12Install the Brother Mobile Connect application (for mobile device)
- 13Cannot Print XX or Print Unable XX
- 14What is the default password for my BRAdmin or Web Based Management?
- 15Change the Print Options to Improve Your Print Results
- 16Replace Ink
- 17Delete print jobs from the print queue.
- 18Reset the Network Settings to Factory Default
- 19I cannot install Brother drivers on Debian 10 or later (Linux)
- 20Check the Print Quality
- 21(Video) Set up your Brother machine
- 22Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 23Paper Size Mismatch
- 24One or more of my colors are not printing (blank).
- 25Enable the Brother machine's network interface.
- 26Discover the MAC address of the Brother network card
- 27Improve poor print quality.
- 28What is the recommended paper?
- 29Print the Network Configuration Report
- 30What driver package format is supported by my Linux distribution?
- 31I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 32I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 33Cannot print after a Windows 10 update (June 2020)
- 34I cannot print on a wireless (Wi-Fi) network (Windows)
- 35Access Web Based Management
- 36Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 37Cannot Detect
- 38I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 39Clean the Paper Pick-up Rollers for Paper Tray #2
- 40The scanning speed is slow when scanning from my machine. (Windows)
- 41What is the default password for my Brother machine?
- 42(Video) Print a long paper
- 43When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 44I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 45How Brother inkjet printers measure remaining page yields
- 46I cannot print using my Brother machine on a wired network (Windows/macOS)
- 47How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 48I cannot find some option in the Printing preferences. (For Windows)
- 49Install Starter Ink
- 50Cannot Scan XX or Unable to Scan XX