FAQs & Troubleshooting
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314 Results
- 1(Video) Load A3/Ledger paper
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4Telephone Line Interference/VoIP.
- 5What is Brother iPrint&Scan?
- 6My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 7What driver package format is supported by my Linux distribution?
- 8(Video) Load A4/Letter paper
- 9Print using only the black ink cartridge when the Color cartridges have run out.
- 10Correct the Paper Feed to Clear Vertical Lines
- 11Check the Print Alignment from Your Brother Machine
- 12The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 13Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 14Protect your Brother machine against unauthorised access over the network
- 15The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 16I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 17Prevent Smudged Printouts and Paper Jams (Windows®)
- 18Check the Print Quality
- 19Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 20When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 21Other Problems
- 22Prevent Smudged Printouts and Paper Jams (Mac)
- 23Change the Print Setting Options When Having Printing Problems
- 24Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 25I cannot save a file downloaded from the Brother support website (For Windows)
- 26After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 27Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 28A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 29How to identify your Operating System (OS).
- 30My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 31Load Documents in the Automatic Document Feeder (ADF)
- 32Paper Tray #1 not detected/ Paper Tray #2 not detected
- 33Printing/ Scanning with a mobile device
- 34Reduce Printing Noise
- 35I cannot make borderless prints.
- 36Forward a fax to another fax machine when my machine has a mechanical problem.
- 37Improve poor print quality.
- 38How do I print since Google Cloud Print is discontinued?
- 39Print as a Poster (Windows®)
- 40(Video) Connect telephone line and power cords
- 41Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 42One or more of my colors are not printing (blank).
- 43Replace Ink
- 44(Video) Update the Driver or Firmware for your Brother machine
- 45(Video) Install Ink Cartridges
- 46I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 47What is AirPrint?
- 48Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 49After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 50Ink Absorber Pad Full or InkBox Full or Ink Absorber Full