FAQs & Troubleshooting
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140 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Set up your Brother machine on a wireless network (Windows/macOS)
- 3Install the Brother Mobile Connect application (for mobile device)
- 4What driver package format is supported by my Linux distribution?
- 5I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 6My Brother machine could not be found over the network when I installed drivers on my computer.
- 7Change the Print Options to Improve Your Print Results
- 8Replace Ink
- 9Telephone Line Interference/VoIP.
- 10I cannot install Brother drivers on Debian 10 or later (Linux)
- 11Load Documents in the Automatic Document Feeder (ADF)
- 12Enable the Brother machine's network interface.
- 13(Video) Set up your Brother machine
- 14One or more of my colors are not printing (blank).
- 15I cannot find some option in the Printing preferences. (For Windows)
- 16Discover the MAC address of the Brother network card
- 17Print the Network Configuration Report
- 18Check the Print Quality
- 19Install Starter Ink
- 20Print using only the black ink cartridge when the Color cartridges have run out.
- 21How to identify your Operating System (OS).
- 22Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 23Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 24What is the default password for my Brother machine?
- 25I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 26Cannot print after a Windows 10 update (June 2020)
- 27Sleep
- 28Delete print jobs from the print queue.
- 29Download a file from the "Downloads" section and save it to Windows 8 computer.
- 30The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 31The printer status is Offline or Paused.
- 32Improve poor print quality.
- 33What is the recommended paper?
- 34(Video) Print a long paper
- 35I cannot print full-page photos or images using Email Print.
- 36I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 37I cannot print on a wireless (Wi-Fi) network (Windows)
- 38Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 39Cannot Detect
- 40The scanning speed is slow when scanning from my machine. (Windows)
- 41When I print images, the quality is not good (Linux)
- 42Check the Print Alignment from Your Brother Machine
- 43Printer Jam or Paper Jam
- 44Check the remaining ink or toner level (Linux)
- 45I cannot print using my Brother machine on a wired network (Windows/macOS)
- 46How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 47Wrong Ink Cartridge
- 48I cannot save a file downloaded from the Brother support website (For Windows)
- 49Cannot Detect Ink Volume
- 50What is the default password for my BRAdmin or Web Based Management?