FAQs & Troubleshooting
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140 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Set up your Brother machine on a wireless network (Windows/macOS)
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4Telephone Line Interference/VoIP.
- 5My Brother machine could not be found over the network when I installed drivers on my computer.
- 6Install Starter Ink
- 7Replace Ink
- 8What is the recommended paper?
- 9Reset the Network Settings to Factory Default
- 10I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 11I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 12I cannot print using my Brother machine on a wired network (Windows/macOS)
- 13Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 14What is the default password for my BRAdmin or Web Based Management?
- 15Document Jam
- 16Printer Jam or Paper Jam
- 17Check the remaining ink or toner level (Linux)
- 18Install the Brother Mobile Connect application (for mobile device)
- 19Change the printer driver settings (Windows)
- 20Cannot Detect
- 21Check the Print Quality
- 22The printer status is Offline or Paused.
- 23How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 24Sleep
- 25No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 26Change the Print Options to Improve Your Print Results
- 27Load Documents in the Automatic Document Feeder (ADF)
- 28Access Web Based Management
- 29(Video) Set up your Brother machine
- 30The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 31Cannot Print XX or Print Unable XX
- 32What is the default password for my Brother machine?
- 33I cannot print full-page photos or images using Email Print.
- 34Export an address book and import it to another machine
- 35I cannot save a file downloaded from the Brother support website (For Windows)
- 36Download a file from the "Downloads" section and save it to Windows 8 computer.
- 37Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 38I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 39Check the Print Alignment from Your Brother Machine
- 40One or more of my colors are not printing (blank).
- 41(Video) Print a long paper
- 42I cannot find some option in the Printing preferences. (For Windows)
- 43Paper Size Mismatch
- 44Cover is Open
- 45Improve poor print quality.
- 46Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 47Print the Network Configuration Report
- 48I cannot print from my computer via USB.
- 49A security warning appears when accessing Web Based Management via HTTPS.
- 50I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)