FAQs & Troubleshooting
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331 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Print using only the black ink cartridge when the Color cartridges have run out.
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 7(Video) Load A3/Ledger paper
- 8I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9What is Brother iPrint&Scan?
- 10Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 11Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 12Paper Jam
- 13Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 14The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 15The printer status is Offline or Paused.
- 16Use voice mail on the same line as my Brother machine.
- 17I cannot install Brother drivers on Debian 10 or later (Linux)
- 18(Video) Set up your Brother machine
- 19Replace Ink
- 20(Video) Update the Driver or Firmware for your Brother machine
- 21Setup a Brother machine on a wireless (Wi-Fi) network.
- 22(Video) Install Ink Cartridges
- 23Load Documents in the Automatic Document Feeder (ADF)
- 24My Brother machine could not be found over the network when I installed drivers on my computer.
- 25(Video) Load A4/Letter paper
- 26Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 27How to identify your Operating System (OS).
- 28One or more of my colors are not printing (blank).
- 29Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 30The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 31Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 32Document Jam
- 33Unable to Scan / Scan Unable
- 34What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 35What is the default password for my Brother machine?
- 36I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 37Check the Print Quality
- 38Load A3, Ledger, or Legal Size Paper in Paper Tray #1 / Paper Tray #2
- 39Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Macintosh)
- 40Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 41Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 42I cannot print using my Brother machine on a wireless network (Mac)
- 43Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 44My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 45Change the Print Setting Options When Having Printing Problems
- 46Correct the Paper Feed to Clear Vertical Lines
- 47Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 48How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 49Load A4, Letter, or Executive Size Paper in Paper Tray #1 / Paper Tray #2
- 50The error message "No machine found" appears when I installed drivers with USB connection (For Windows).