FAQs & Troubleshooting
![]() |
Popular |
335 Results
- 1Print using only the black ink cartridge when the Color cartridges have run out.
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5(Video) Load A3/Ledger paper
- 6What is Brother iPrint&Scan?
- 7(Video) Load A4/Letter paper
- 8Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 9My Brother machine could not be found over the network when I installed drivers on my computer.
- 10I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 11Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 12Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 13Change the Print Setting Options When Having Printing Problems
- 14One or more of my colors are not printing (blank).
- 15Paper Jam
- 16(Video) Connect telephone line and power cords
- 17I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 18My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 19Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 20Correct the Paper Feed to Clear Vertical Lines
- 21(Video) Unpack your Brother machine
- 22Load A3, Ledger, or Legal Size Paper in Paper Tray #1 / Paper Tray #2
- 23(Video) Set up your Brother machine
- 24I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 25My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 26What driver package format is supported by my Linux distribution?
- 27Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 28(Video) Load and print an Envelope (Manual Feed Slot)
- 29Scan from the Brother iPrint&Scan application using Windows Phone.
- 30Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 31Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 32Add your Brother machine with AirPrint (macOS)
- 33Setup a Brother machine on a wireless (Wi-Fi) network.
- 34The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 35Check the Print Alignment from Your Brother Machine
- 36Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 37Install Starter Ink
- 38Use voice mail on the same line as my Brother machine.
- 39Replace Ink
- 40Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 41Forward a fax to another fax machine when my machine has a mechanical problem.
- 42Check the Print Quality
- 43Send an Email with User Authentication
- 44Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 45A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 46What is Brother Web Connect?
- 47Load Paper in the Manual Feed Slot
- 48The printer status is Offline or Paused.
- 49When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 50Where is the USB/Ethernet port on the machine?