FAQs & Troubleshooting
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334 Results
- 1Print using only the black ink cartridge when the Color cartridges have run out.
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4(Video) Load A4/Letter paper
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6(Video) Install Ink Cartridges
- 7Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 8I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 9(Video) Load A3/Ledger paper
- 10How to identify your Operating System (OS).
- 11The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 12Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 13Paper Jam
- 14Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Macintosh)
- 15When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 16Set Fax Preview to On.
- 17Printing/ Scanning with the Cloud
- 18Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 19The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 20(Video) Set up your Brother machine
- 21The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 22One or more of my colors are not printing (blank).
- 23Document Jam
- 24I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 25Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 26My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 27(Video) Connect telephone line and power cords
- 28A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 29Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 30Replace Ink
- 31I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 32Forward Incoming Faxes to Another Machine
- 33Turn Off Memory Receive
- 34Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 35What is AirPrint?
- 36Ink Low
- 37Store Incoming Faxes in the Machine's Memory
- 38Add your Brother machine with AirPrint (macOS)
- 39About Envelopes
- 40Correct the Paper Feed to Clear Vertical Lines
- 41Easy Scan to E-mail
- 42Print as a Poster (Windows®)
- 43Enable the Brother machine's network interface.
- 44My Brother machine could not be found over the network when I installed drivers on my computer.
- 45(Video) Load and print an Envelope (Manual Feed Slot)
- 46Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 47Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 48Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 49Change the printer driver settings (Windows/macOS)
- 50My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.