FAQs & Troubleshooting
Popular |
253 Results
- 1Print using only the black ink cartridge when the Color cartridges have run out.
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3How do I load envelopes into my machine?
- 4Load paper in the paper tray
- 5Can I print from and scan to iPhone, iPod touch and iPad?
- 6How do I know which side up my photo paper should be in the tray?
- 7I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 8Locate files scanned with ControlCenter3 (For Windows)
- 9Can I use voice mail on the same line as my Brother machine?
- 10Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 11One or more of my colors are not printing (blank). What can I do?
- 12Replace Ink
- 13I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 14Configure a cover page for PC-FAX.
- 15When I print, the pages are smudged with ink. What should I do?
- 16Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 17Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 18Cover is Open
- 19What do the messages "NG" or "Poor Line Condition" on the Transmission Verifieation Report mean?
- 20Can I print from or scan to Android™ Smartphone?
- 21Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 22Can I use AirPrint with my Brother machine?
- 23Forward a fax to another fax machine when my machine has a mechanical problem.
- 24Where is the USB port on the machine?
- 25My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 26I cannot send a fax using PC-FAX (Windows 10)
- 27I cannot save a file downloaded from the Brother support website (For Windows)
- 28How to identify your Operating System (OS).
- 29Delete numbers stored in my Brother machine's Caller ID History.
- 30How do I know which receive mode to select?
- 31Where can I find the ink cartridges for my new Brother machine?
- 32Scan and save a document in PDF format (Scan to File)
- 33I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 34How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 35How do I store Speed Dial numbers on my Brother machine for easy dialing?
- 36Paper Jam
- 37What is Distinctive Ring and how do I program it?
- 38I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 39I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 40ControlCenter3 displays a blank screen at startup (Windows)
- 41I cannot find some option in the Printing preferences. (For Windows)
- 42The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 43The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 44I am unable to change my Brother machine's Receive Mode.
- 45Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 46Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 47What is MFL-Pro Suite Software?
- 48Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 49I'm using Macintosh. What is the PreScan option used for?
- 50What driver package format is supported by my Linux distribution?