FAQs & Troubleshooting
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141 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Printer Jam or Paper Jam
- 3Check the Print Alignment from Your Brother Machine
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5Print using only the black ink cartridge when the Color cartridges have run out.
- 6(Video) Set up your Brother machine
- 7The printer status is Offline or Paused.
- 8Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 9Print the Network Configuration Report
- 10I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 11I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 12(Video) Print a long paper
- 13What driver package format is supported by my Linux distribution?
- 14Telephone Line Interference/VoIP.
- 15Change the Print Options to Improve Your Print Results
- 16Install the Brother Mobile Connect application (for mobile device)
- 17My Brother machine could not be found over the network when I installed drivers on my computer.
- 18How to identify your Operating System (OS).
- 19Ink Low
- 20What is the default password for my BRAdmin or Web Based Management?
- 21Cover is Open
- 22One or more of my colors are not printing (blank).
- 23Access Web Based Management
- 24Enable the Brother machine's network interface.
- 25Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 26Discover the MAC address of the Brother network card
- 27Paper Size Mismatch
- 28I cannot install Brother drivers on Debian 10 or later (Linux)
- 29Check the Print Quality
- 30Replace Ink
- 31Wireless setup is requesting a WPS PIN to complete the setup
- 32I cannot print using my Brother machine on a wired network (Windows/macOS)
- 33Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 34Load Documents in the Automatic Document Feeder (ADF)
- 35Protect your Brother machine against unauthorised access over the network
- 36Download a file from the "Downloads" section and save it to Windows 8 computer.
- 37Cannot Detect Ink Volume
- 38Verify if the Brother machine has a dial tone.
- 39I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 40I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 41When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 42Change the brscan5 scan settings using XSane (Linux)
- 43Delete print jobs from the print queue.
- 44Install Starter Ink
- 45Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 46No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 47Document Jam
- 48What is the recommended paper?
- 49Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 50When I print images, the quality is not good (Linux)