FAQs & Troubleshooting
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332 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2(Video) Load A4/Letter paper
- 3(Video) Load A3/Ledger paper
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 6Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 7(Video) Install Ink Cartridges
- 8Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 9The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 10Print using only the black ink cartridge when the Color cartridges have run out.
- 11Reset the Network Settings to Factory Default
- 12My Brother machine could not be found over the network when I installed drivers on my computer.
- 13(Video) Unpack your Brother machine
- 14The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 15My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 16(Video) Connect telephone line and power cords
- 17I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 18I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 19(Video) Load and print an Envelope (Manual Feed Slot)
- 20What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 21One or more of my colors are not printing (blank).
- 22I cannot print on a wireless (Wi-Fi) network (Windows)
- 23I cannot print using my Brother machine on a wireless network (Mac)
- 24Setup a Brother machine on a wireless (Wi-Fi) network.
- 25What is Brother iPrint&Scan?
- 26Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 27Replace Ink
- 28What is the default password for my Brother machine?
- 29My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 30Wireless setup is requesting a WPS PIN to complete the setup
- 31Turn Off Memory Receive
- 32Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 33Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 34The printer status is Offline or Paused.
- 35Paper Jam
- 36I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 37Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 38When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 39What driver package format is supported by my Linux distribution?
- 40Check the Print Alignment from Your Brother Machine
- 41Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 42Enable the Brother machine's network interface.
- 43Can third party ink be used to refill the ink cartridges?
- 44Check the Print Quality
- 45Delete print jobs from the print queue.
- 46Cannot Detect Ink Volume
- 47Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 48Use voice mail on the same line as my Brother machine.
- 49Document Jam
- 50Improve poor print quality.