FAQs & Troubleshooting
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140 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 3Set up your Brother machine on a wireless network (Windows/macOS)
- 4Enable the Brother machine's network interface.
- 5Replace Ink
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7Change the Print Options to Improve Your Print Results
- 8Printer Jam or Paper Jam
- 9I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 10What driver package format is supported by my Linux distribution?
- 11I cannot print on a wireless (Wi-Fi) network (Windows)
- 12Check the Print Alignment from Your Brother Machine
- 13The printer status is Offline or Paused.
- 14What is the default password for my Brother machine?
- 15Add your Brother machine with AirPrint (macOS)
- 16I cannot install Brother drivers on Debian 10 or later (Linux)
- 17The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 18I cannot print full-page photos or images using Email Print.
- 19I cannot print using my Brother machine on a wired network (Windows/macOS)
- 20Sleep
- 21Install the Brother Mobile Connect application (for mobile device)
- 22Download a file from the "Downloads" section and save it to Windows 8 computer.
- 23Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 24Check the Print Quality
- 25(Video) Set up your Brother machine
- 26Delete print jobs from the print queue.
- 27I cannot find some option in the Printing preferences. (For Windows)
- 28How to identify your Operating System (OS).
- 29Change the printer driver settings (Windows)
- 30Ink Low
- 31What is the default password for my BRAdmin or Web Based Management?
- 32What is the recommended paper?
- 33Print the Network Configuration Report
- 34Where can I download Brother iPrint&Scan application for Mac?
- 35Important points you need to confirm before configuring your Brother machine for a wireless network.
- 36Wireless setup is requesting a WPS PIN to complete the setup
- 37Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 38Update the Driver or Firmware for your Brother machine
- 39I cannot print on a wireless (Wi-Fi) network (Mac)
- 40I cannot save a file downloaded from the Brother support website (For Windows)
- 41Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 42Cannot Scan XX or Unable to Scan XX
- 43Discover the MAC address of the Brother network card
- 44Paper Size Mismatch
- 45Paper is Jammed in the Back of the Machine
- 46Configure and use the Scan Key Tool (Linux)
- 47I installed scan-key-tool, but it does not work. (Linux)
- 48Install Starter Ink
- 49One or more of my colors are not printing (blank).
- 50Document Jam