FAQs & Troubleshooting
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138 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 3What driver package format is supported by my Linux distribution?
- 4Install the Brother Mobile Connect application (for mobile device)
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6Check the Print Alignment from Your Brother Machine
- 7Printer Jam or Paper Jam
- 8Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 9What is the default password for my Brother machine?
- 10I cannot install Brother drivers on Debian 10 or later (Linux)
- 11Telephone Line Interference/VoIP.
- 12Cannot Detect Ink Volume
- 13Install Starter Ink
- 14Access Web Based Management
- 15(Video) Set up your Brother machine
- 16The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 17One or more of my colors are not printing (blank).
- 18Document Jam
- 19Add your Brother machine with AirPrint (macOS)
- 20Cannot Detect
- 21How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 22Cannot Print XX or Print Unable XX
- 23I cannot save a file downloaded from the Brother support website (For Windows)
- 24Change the printer driver settings (Windows)
- 25Print the Network Configuration Report
- 26Set up your Brother machine on a wireless network (Windows/macOS)
- 27Print using only the black ink cartridge when the Color cartridges have run out.
- 28Replace Ink
- 29How to identify your Operating System (OS).
- 30No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 31What is the recommended paper?
- 32I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 33Export an address book and import it to another machine
- 34Check the remaining ink or toner level (Linux)
- 35Wireless setup is requesting a WPS PIN to complete the setup
- 36I cannot print on a wireless (Wi-Fi) network (Mac)
- 37Change the Print Options to Improve Your Print Results
- 38Wrong Ink Cartridge
- 39Enable the Brother machine's network interface.
- 40My Brother machine could not be found over the network when I installed drivers on my computer.
- 41Protect your Brother machine against unauthorised access over the network
- 42Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 43Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 44The printer status is Offline or Paused.
- 45What is the default password for my BRAdmin or Web Based Management?
- 46Reset the Network Settings to Factory Default
- 47Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 48The scanning speed is slow when scanning from my machine. (Windows)
- 49I cannot connect my machine to a Windows 11 computer via USB.
- 50I cannot install the Linux printer driver in Fedora 33 or later. (Linux)