FAQs & Troubleshooting
Latest |
323 Results
- 129/03/2024(Video) Cannot Detect
- 229/03/2024(Video) 2-sided Disable or 2-sided Disabled
- 329/03/2024(Video) Manual Feed
- 429/02/2024(Video) Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 529/02/2024(Video) Enable the Brother machine's network interface.
- 629/02/2024(Video) Set up your Brother machine on a wireless network.
- 729/02/2024(Video) Set up a Brother machine and your mobile device on a wireless network
- 814/02/2024I cannot print using my Brother machine on a wireless network (Mac)
- 914/02/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 1031/01/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 1110/01/2024What is the default password for my Brother machine?
- 1204/01/2024(Video) Toner set
- 1320/10/2023What is the difference between the toner cartridge and the drum unit?
- 1422/09/2023I cannot scan via network.
- 1525/08/2023Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 1623/08/2023Out of Memory
- 1726/07/2023Media Type Mismatch or Media Mismatch
- 1829/06/2023Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 1927/06/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 2008/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2106/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 2206/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 2301/06/2023Print both sides of paper or a booklet automatically
- 2401/06/2023Add your Brother machine with AirPrint (macOS)
- 2501/06/2023Delete print jobs from the print queue.
- 2616/05/2023I cannot print from my computer via USB.
- 2726/04/2023I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 2811/04/2023(Video) Paper is Jammed in the Output Paper Tray
- 2911/04/2023(Video) Paper is Jammed in the 2-sided Tray
- 3011/04/2023(Video) Paper is Jammed in the Back of the Machine
- 3111/04/2023(Video) Paper is Jammed inside the Machine
- 3211/04/2023(Video) Paper is Jammed in the Paper Tray
- 3310/04/2023The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 3407/04/2023The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 3507/04/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 3603/04/2023Change machine settings from your computer.
- 3727/03/2023"Offline" appears on the Status Monitor.
- 3827/03/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 3927/03/2023Change the printer driver settings (Windows/macOS)
- 4027/03/2023The printer status is Offline or Paused.
- 4123/03/2023Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- 4217/03/2023Open the "Scanners and Cameras" and Properties.
- 4315/02/2023I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 4415/02/2023How to use Driver Deployment Wizard(only available for Windows)
- 4515/02/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 4615/02/2023Receive faxes on the computer for Windows (PC-FAX Receive)
- 4714/02/2023Scan a document in Windows 8 and Windows 10.
- 4814/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 4913/01/2023I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
- 5019/12/2022I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.