FAQs & Troubleshooting
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214 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Pre-Required Procedures (Linux)
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4Can I print from or scan to Android™ Smartphone?
- 5Delete print jobs from the print queue.
- 6Check the IP addresses of your PC and the Brother machine
- 7The printer status is Offline or Paused.
- 8Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 9I cannot install Brother drivers on Debian 10 or later (Linux)
- 10Does NC-2200w work with Windows Vista?
- 11Install the built-in drivers (For Windows 8 and Windows 10)
- 12How to identify your Operating System (OS).
- 13I cannot print from my computer via USB.
- 14Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 15Functions supported in the Windows 7 built-in drivers
- 16Why doesn't the machine answer when receiving a call?
- 17I'm using Windows. I tried to install the MFL-Pro Suite Software (MFC Software Suite) from the CD-ROM, but the installation failed and now I can not remove the portions that did install. What can I do?
- 18My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 19I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 20I'm using Windows XP. When I try to install PaperPort® 8.0, I get an error message "PaperPort Setup Wizard Terminated". I can find PaperPort® 8.0 in "Add or Remove Programs", however I can't remove it. What can I do?
- 21Can I print from DOS applications?
- 22I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 23How do I install additional memory?
- 24I'm using Macintosh®. What are the settings in the Scanner window used for?
- 25I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 26Change the printer driver settings (Windows/macOS)
- 27How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 28I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 29I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
- 30When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 31I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 32When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 33How do I clean the Scanner to improve the copy or fax quality?
- 34What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 35Can I use non-Brother or third party supplies with the Brother machine?
- 36My FAX/MFC will not Dial. Why?
- 37What can happen if the wrong paper is used in your machine.
- 38Adjust my Brother machine's Sleep Mode setting.
- 39What is the BRAdmin Professional software used for?
- 40I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 41I cannot install the driver when using the Driver Install Tool. (Linux)
- 42What driver package format is supported by my Linux distribution?
- 43How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 44I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 45I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 46Send a fax using PC-FAX with LPD/LPRng (Linux)
- 47Windows 10 Support Information
- 48I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 49How do I clean the corona wire?
- 50The machine does not print anything.
