FAQs & Troubleshooting
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211 Results
- 1Delete print jobs from the print queue.
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
- 4I'm using Windows XP. When I try to install PaperPort® 8.0, I get an error message "PaperPort Setup Wizard Terminated". I can find PaperPort® 8.0 in "Add or Remove Programs", however I can't remove it. What can I do?
- 5The machine does not print anything.
- 6Pre-Required Procedures (Linux)
- 7Can I print from or scan to Android™ Smartphone?
- 8How to identify your Operating System (OS).
- 9Check the IP addresses of your PC and the Brother machine
- 10How do I clean the corona wire?
- 11How do I clean the Scanner to improve the copy or fax quality?
- 12I cannot install Brother drivers on Debian 10 or later (Linux)
- 13What driver package format is supported by my Linux distribution?
- 14I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 15I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 16What is Distinctive Ring and how do I program it?
- 17What is the BRAdmin Professional software used for?
- 18I'm using Macintosh®. What are the settings in the Scanner window used for?
- 19The downloaded driver's name is different from my machine's name. (Linux)
- 20Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 21The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 22Change or delete a Group stored at a One Touch/Speed Dial.
- 23Functions supported in the Windows 7 built-in drivers
- 24The paper is skewed when it's printed.
- 25I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
- 26My Brother machine misfeeds paper.
- 27When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
- 28Why doesn't the machine answer when receiving a call?
- 29Can I print from DOS applications?
- 30My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 31Configure and use the Scan Key Tool (Linux)
- 32I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 33I cannot print from my computer via USB.
- 34I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
- 35Why does the display read "Cover Open"?
- 36I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 37I cannot install the driver when using the Driver Install Tool. (Linux)
- 38Cannot print after a Windows 10 update (June 2020)
- 39I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 40My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 41I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 42When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 43Delete a network scanner entry. (Linux)
- 44Important points for specifying the scan area (Linux)
- 45I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 46Send a fax using PC-FAX with LPD/LPRng (Linux)
- 47To install the printer driver easily using a tool. (Linux)
- 48Uninstall printer drivers (Linux)
- 49Firewall port requirements of the Scan Key Tool (Linux)
- 50Install the built-in drivers (For Windows 8 and Windows 10)