FAQs & Troubleshooting
Popular |
340 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4Reset the network settings to the factory default (video instructions available)
- 5Print on plain paper or bond paper from the Manual feed slot
- 6What is Brother iPrint&Scan?
- 7Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 8White streaks or bands down the page
- 9Poor fixing
- 10Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 11What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 12Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 13Reset the network settings to the factory default (video instructions).
- 14Enable the Brother machine's network interface.
- 15Can I print from and scan to iPhone, iPod touch and iPad?
- 16What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 17Print on envelopes, labels or thick paper from the Manual feed slot
- 18Scan and save a document in PDF format (Scan to File)
- 19I cannot print using my Brother machine on a wireless network (Windows)
- 20When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 21A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 22I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 23Reset the network settings to the factory default
- 24When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 25White spots or hollow print
- 26Wireless setup is requesting a WPS PIN to complete the setup
- 27Can I print from or scan to Android™ Smartphone?
- 28Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 29Wrinkle
- 30Scan from the Brother iPrint&Scan application using Windows Phone.
- 31What can happen if the wrong paper is used in your machine.
- 32Colored streaks or bands down the page
- 33All one color
- 34I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 35I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 36I cannot print using my Brother machine on a wireless network (Mac)
- 37ControlCenter3 displays a blank screen at startup (Windows)
- 38Protect your Brother machine against unauthorised access over the network
- 39The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 40I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 41Discover the MAC address of the Brother network card
- 42Set the Brother machine to prevent public access to certain features
- 43Scan multiple pages into one file instead of each scan being saved as a separate file.
- 44I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 45Curled or wavy
- 46Install additional memory.
- 47The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 48When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 49Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 50Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.