FAQs & Troubleshooting
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324 Results
- 1Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 2When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5Can I print from or scan to Android™ Smartphone?
- 6I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 7Can I print from and scan to iPhone, iPod touch and iPad?
- 8Offset image
- 9Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 10Colored spots at 94 mm (3.7 in.) intervals or at 30 mm (1.2 in.) intervals
- 11Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 12How do I forward a fax to another fax machine when my machine has a mechanical problem?
- 13Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 14The printer status is Offline or Paused.
- 15I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.
- 16Transfer faxes to the PC when my machine has a mechanical problem
- 17Jam Tray
- 18What kind of memory can I use?
- 19Reduce the size of a received fax to fit the size of the paper in the Brother machine
- 20What is Brother iPrint&Scan?
- 21How do I know which receive mode to select?
- 22Print on envelopes, labels or thick paper from the Manual feed slot
- 23Print on plain paper or bond paper from the Manual feed slot
- 24White spots or hollow print
- 25Colored streaks or bands down the page
- 26Check if there are faxes stored in the Brother machine's memory, when it has a mechanical problem
- 27Jam Rear
- 28What is the BRAdmin Professional software used for?
- 29Can I print on transparencies e.g. for overhead projectors?
- 30Program my Brother machine to automatically dial a predefined number before every fax number I dial.
- 31Adjust color settings by using the custom setting in the printer driver
- 32Set up my Brother machine to forward the received faxes to another location.
- 33Drum Error (Drum!)
- 34Document Jam
- 35Jam Inside
- 36All one color
- 37The downloaded driver's name is different from my machine's name. (Linux)
- 38I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 39Scan from the Brother iPrint&Scan application using Windows Phone.
- 40The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 41How to identify your Operating System (OS).
- 42Belt End Soon
- 43What is Distinctive Ring and how do I program it?
- 44What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 45What driver package format is supported by my Linux distribution?
- 46When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 47A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 48Scan and save a document in PDF format (Scan to File)
- 49Poor fixing
- 50I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)