FAQs & Troubleshooting
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299 Results
- 51How to identify your Operating System (OS).
- 52I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 53Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 54I cannot remove red-eye.
- 55Where is the USB port on the machine?
- 56My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 57Can I use voice mail on the same line as my Brother machine?
- 58The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 59When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
- 60Scan multiple pages into one file instead of each scan being saved as a separate file.
- 61How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 62Where can I get FaceFilter Studio and what can I do with this application?
- 63When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 64I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 65What is the BRAdmin Professional software used for?
- 66I'm using Macintosh. What is the PreScan option used for?
- 67Why can't I print when an ink cartridge is empty?
- 68Install the built-in drivers (For Windows 8 and Windows 10)
- 69Locate files scanned with ControlCenter2 (For Macintosh)
- 70Locate files scanned with ControlCenter3 (For Windows)
- 71Configure a cover page for PC-FAX.
- 72How do I clear Machine Error 46?
- 73Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 74When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 75I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 76I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 77What is Distinctive Ring and how do I program it?
- 78Why doesn't the machine answer when receiving a call?
- 79Can I confirm that the FAX was sent correctly?
- 80I can not install/uninstall the driver when a CompactFlash®, Memory Stick®, Memory Stick Pro™, xD-Picture Card™, SecureDigital™, MultiMediaCard™ or USB Flash memory drive is installed into the media slot. What can I do?
- 81What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 82How do I factory reset the print server?
- 83I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 84Uninstall the scanner driver. (Linux)
- 85I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 86Windows 10 Support Information
- 87The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 88The edge of glossy paper is smudged.
- 89I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 90When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 91Can I print a report that will show all of my Speed Dial and Group numbers?
- 92Can I set my Brother machine to forward the faxes I receive to another location?
- 93Can I print using only the black ink cartridge when the Color cartridges have run out?
- 94I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 95I'm using Windows Vista and trying to use a network connected Brother machine. However, I cannot see the machine in the Network Explorer. What should I do?
- 96I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 97The LCD displays an error code (number). What does it mean?
- 98I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 99Print command (LPR) (Linux)
- 100I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)