FAQs & Troubleshooting
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299 Results
- 51Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 52How do I know the current network configuration?
- 53The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 54The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 55I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 56Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 57Scan multiple pages into one file instead of each scan being saved as a separate file.
- 58I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 59I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 60My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 61Can I use voice mail on the same line as my Brother machine?
- 62I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 63Locate files scanned with ControlCenter2 (For Macintosh)
- 64The edge of glossy paper is smudged.
- 65When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
- 66How do I clear Machine Error 46?
- 67Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 68How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 69Where can I get FaceFilter Studio and what can I do with this application?
- 70When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 71I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 72When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 73Can I confirm that the FAX was sent correctly?
- 74What is the BRAdmin Professional software used for?
- 75I'm using Macintosh. What is the PreScan option used for?
- 76Why can't I print when an ink cartridge is empty?
- 77Install the built-in drivers (For Windows 8 and Windows 10)
- 78I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 79Locate files scanned with ControlCenter3 (For Windows)
- 80Configure a cover page for PC-FAX.
- 81Can I set my Brother machine to forward the faxes I receive to another location?
- 82Can I print using only the black ink cartridge when the Color cartridges have run out?
- 83I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 84What is Distinctive Ring and how do I program it?
- 85Why doesn't the machine answer when receiving a call?
- 86I can not install/uninstall the driver when a CompactFlash®, Memory Stick®, Memory Stick Pro™, xD-Picture Card™, SecureDigital™, MultiMediaCard™ or USB Flash memory drive is installed into the media slot. What can I do?
- 87What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 88How do I factory reset the print server?
- 89Windows 10 Support Information
- 90I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 91When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 92Print command (LPR) (Linux)
- 93I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 94Uninstall the scanner driver. (Linux)
- 95How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 96Uninstall printer drivers (Linux)
- 97The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 98When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 99Can I print a report that will show all of my Speed Dial and Group numbers?
- 100I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.