FAQs & Troubleshooting
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308 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3What is Brother iPrint&Scan?
- 4Can I print from or scan to Android™ Smartphone?
- 5Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 8The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 9The printer status is Offline or Paused.
- 10I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 11Scan and save a document in PDF format (Scan to File)
- 12Scan from the Brother iPrint&Scan application using Windows Phone.
- 13Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 14Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 15I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 16I cannot print using my Brother machine on a wireless network (Mac)
- 17Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 18I cannot print using my Brother machine on a wireless network (Windows)
- 19Change the printer driver settings (Windows/macOS)
- 20Can I use voice mail on the same line as my Brother machine?
- 21I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 22Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 23Print a web page from iPrint&Scan when using an Android™ mobile device.
- 24My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 25Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 26I am using Windows. When I print a document, the printed page is blank. What should I do?
- 27I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 28How do I factory reset the print server?
- 29I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 30Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 31Cancel a fax that is currently being sent from my Brother machine.
- 32Scan multiple pages into one file instead of each scan being saved as a separate file.
- 33How do I know the current network configuration?
- 34I cannot install Brother drivers on Debian 10 or later (Linux)
- 35When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 36Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 37Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 38How do I clean white or black spots on printed documents?
- 39Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 40Enable the Brother machine's network interface.
- 41Protect your Brother machine against unauthorised access over the network
- 42Delete print jobs from the print queue.
- 43Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 44How do I forward a fax to another fax machine when my machine has a mechanical problem?
- 45What is the BRAdmin Professional software used for?
- 46Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 47Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 48Locate files scanned with ControlCenter3 (For Windows)
- 49I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 50The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.