FAQs & Troubleshooting
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255 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5Can I print from or scan to Android™ Smartphone?
- 6Load legal size paper in the paper tray.
- 7My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 8Page skewed
- 9I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 10Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 11Curled
- 12Curled or wavy
- 13Wrinkles or creases
- 14Turn the Toner Save mode on or off
- 15Jam Inside
- 16Can I use voice mail on the same line as my Brother machine?
- 17Replace Drum
- 18I still receive the error message "Replace Drum" or "Drum Stop" after I replace the drum unit with a new one.
- 19Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 20Toner specks
- 21Poor fixing
- 22White spots or black spots at 94 mm (3.7 in.) intervals
- 23JAM TRAY
- 24Hollow print
- 25White lines down the page
- 26Faint
- 27Black lines down the page
- 28What is Toner Continue Mode?
- 29Program my Brother machine to automatically dial a predefined number before every fax number I dial.
- 30Is my Brother machine compatible with Windows Vista?
- 31Black toner marks across the page
- 32What can happen if the wrong paper is used in your machine.
- 33When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 34Jam Rear
- 35Replace Toner
- 36I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.
- 37What is the recommended paper?
- 38Delete print jobs from the print queue.
- 39I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 40How many times will my Brother machine automatically redial a busy number?
- 41What kind of paper can I use?
- 42White lines, bands or ribbing across the page
- 43White lines across the page
- 44Gray background
- 45Ghost
- 46All black
- 47Can I use AirPrint with my Brother machine?
- 48Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 49Lines across the page
- 50Confirm that a FAX I sent was received correctly