FAQs & Troubleshooting
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252 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2I cannot install Brother drivers on Debian 10 or later (Linux)
- 3My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4Delete print jobs from the print queue.
- 5The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
- 6I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 7I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 - 10.8)
- 8I am having issues with the paper feed. What can I do?
- 9How to identify your Operating System (OS).
- 10Can I print from and scan to iPhone, iPod touch and iPad?
- 11When I print, the pages are smudged with ink. What should I do?
- 12What driver package format is supported by my Linux distribution?
- 13Pre-Required Procedures (Linux)
- 14Scan multiple pages into one file instead of each scan being saved as a separate file.
- 15Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 16Can I print from or scan to Android™ Smartphone?
- 17I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 18When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 19I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 20Where is the USB port on the machine? I can't find it on the back of the unit.
- 21Scan to Email does not work with Outlook2003 or Outlook2007. What can I do? (For ControlCenter3 Users)
- 22Scan to Email does not work with Outlook2002, Outlook2003 or Outlook2007. What can I do?
- 23The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
- 24Does NC-2200w work with Windows Vista?
- 25I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 26I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 27What is the Network Shared printing?
- 28The printer status is Offline or Paused.
- 29I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 30Verify if the Brother machine has a dial tone
- 31Cannot print after a Windows 10 update (June 2020)
- 32The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 33Scan and save a document in PDF format (Scan to File)
- 34When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
- 35I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
- 36Can third party ink be used to refill the ink cartridges?
- 37One or more of my colors are not printing (blank). What can I do?
- 38Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 39Can I reduce the size of a received fax on this machine?
- 40What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 41I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
- 42I am experiencing problems sending a fax, what can I do?
- 43Open the Control Panel (For Windows)
- 44The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 45Change the printer driver settings (Windows/macOS)
- 46Functions supported in the Windows 7 built-in drivers
- 47I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 48Uninstall the drivers. (Mac OS X 10.5)
- 49How do I clean the Scanner to improve the copy or fax quality?
- 50Why doesn't the machine answer when receiving a call?