FAQs & Troubleshooting
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225 Results
- 1Can I use voice mail on the same line as my Brother machine?
- 2How do I know which side up my photo paper should be in the tray?
- 3How do I load 10 x 15 Glossy paper into my machine?
- 4How do I load paper?
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 6The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 7Can third party ink be used to refill the ink cartridges?
- 8When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 9Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 10How do I clear the message "PAPER JAM" from the display?
- 11What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 12When I print, the pages are smudged with ink. What should I do?
- 13Locate files scanned with ControlCenter3 (For Windows)
- 14Glossy Paper does not feed correctly. What can I do?
- 15I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 16Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 17What driver package format is supported by my Linux distribution?
- 18Large characters are printed incorrectly. (Linux)
- 19How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 20The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 21Locate files scanned with ControlCenter2 (For Macintosh)
- 22Can I print from or scan to Android™ Smartphone?
- 23Can I print from and scan to iPhone, iPod touch and iPad?
- 24Configure a cover page for PC-FAX.
- 25Which E-mail packages are compatible with ControlCenter3?
- 26When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 27Can I confirm that the FAX was sent correctly?
- 28I'm using Macintosh. What is the PreScan option used for?
- 29I cannot install the driver when using the Driver Install Tool. (Linux)
- 30Scan using XSane or GIMP (Linux)
- 31Cannot print after a Windows 10 update (June 2020)
- 32Important points for specifying the scan area (Linux)
- 33Install Presto!® PageManager® onto Windows 10.
- 34Scan a document in Mac OS X 10.7.
- 35Improve poor print quality.
- 36I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 37Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing). What can I do?
- 38I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 39Open the Control Panel (For Windows)
- 40The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 41How to identify your Operating System (OS).
- 42A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 43The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 44When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 45How do I clear Machine Error 46?
- 46How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 47I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 48I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 49Where can I get FaceFilter Studio and what can I do with this application?
- 50I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.