FAQs & Troubleshooting
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272 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2One or more of my colors are not printing (blank). What can I do?
- 3My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4Scan and save a document in PDF format (Scan to File)
- 5Pre-Required Procedures (Linux)
- 6Change the printer driver settings (Windows/macOS)
- 7I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
- 8Does NC-2200w work with Windows Vista?
- 9When I print, the pages are smudged with ink. What should I do?
- 10Functions supported in the Windows 7 built-in drivers
- 11I cannot install Brother drivers on Debian 10 or later (Linux)
- 12Delete print jobs from the print queue.
- 13Can I print from or scan to Android™ Smartphone?
- 14I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 15How do I print on an envelope?
- 16The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 17What driver package format is supported by my Linux distribution?
- 18Can I print from and scan to iPhone, iPod touch and iPad?
- 19Can I use voice mail on the same line as my Brother machine?
- 20I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
- 21I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 22ControlCenter3 displays a blank screen at startup (Windows)
- 23"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 24Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 25I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 26I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 27How can I improve poor print quality?
- 28The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
- 29The printer status is Offline or Paused.
- 30I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 31I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 32When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
- 33Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
- 34I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 35I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 36I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 37Can I confirm that the FAX was sent correctly?
- 38What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 39Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 40The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 41The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 42The edge of glossy paper is smudged.
- 43Verify if the Brother machine has a dial tone
- 44Scan to Email does not work with Outlook2003 or Outlook2007. What can I do? (For ControlCenter3 Users)
- 45What kind of Media Adapter can I use?
- 46What is Distinctive Ring and how do I program it?
- 47Can I reduce the size of a received fax on this machine?
- 48When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 49I'm using Macintosh®. What are the settings in the Scanner window used for?
- 50How can I clear the "INK EMPTY" message?