FAQs & Troubleshooting
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210 Results
- 51The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 52Can I print from and scan to iPhone, iPod touch and iPad?
- 53Fuser Error or Self-Diagnostic
- 54Drum End Soon
- 55Turn the Toner Save mode on or off
- 56Scan a document and e-mail it as an attachment using the Scan button on my Brother machine
- 57What is the Network Shared printing?
- 58Reset the network settings to the factory default
- 59Cannot print after a Windows 10 update (June 2020)
- 60My Brother machine could not be found over the network when I installed drivers on my PC.
- 61Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 62Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 63Send a PC-FAX
- 64Cartridge Error
- 65No Toner
- 66I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 67Toner Low
- 68Set the date and time.
- 69What is the BRAdmin Professional software used for?
- 70What is the recommended paper?
- 71When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 72A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 73Receive faxes on the computer for Windows (PC-FAX Receive)
- 74Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 75Uninstall the Brother Software and Drivers (Windows)
- 76I cannot find some option in the Printing preferences. (For Windows)
- 77Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 78Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 79I still receive the error message "Drum End Soon" or "Replace Drum" after I replace the drum unit with a new one.
- 80What is Toner Continue Mode?
- 81Can I print from or scan to Android™ Smartphone?
- 82I cannot print from my computer via USB.
- 83Print Unable or Print Unable XX
- 84Verify if the Brother machine has a dial tone
- 85Scan multiple pages into one file instead of each scan being saved as a separate file.
- 86Scan a document in Mac OS X 10.7.
- 87I am having a problem receiving faxes.
- 88Clean the corona wire of the drum unit.
- 89Uninstall the scanner driver. (Linux)
- 90I cannot install the Brother printer driver (macOS 11 or later)
- 91Install the built-in drivers (For Windows 8 and Windows 10)
- 92Scan a document and e-mail it as an attachment. (For Windows)
- 93I am experiencing problems sending a fax.
- 94Configure and use PC-FAX (CUPS) (Linux)
- 95Access Web Based Management
- 96I cannot save a file downloaded from the Brother support website (For Windows)
- 97A blank page is fed from my Brother machine though I don't try to print or copy documents.
- 98Scan from the Brother iPrint&Scan application using Windows Phone.
- 99"Offline" appears on the Status Monitor.
- 100I can see some steam or moisture from the vents when printing.