FAQs & Troubleshooting
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108 Results
- 1How to install the Mac driver via USB/ Wi-Fi®/ wired network
- 2The left or right side of the label is not printed correctly.
- 3How to connect the printer to your computer
- 4How to install the Windows driver via Wi-Fi®/ wired network
- 5The label is skipped when printing.
- 6The printing position of small label is incorrect.
- 7How do I reset Wi-Fi® setting?
- 8I cannot install the Windows driver.
- 9Using the CommTool (for Windows)
- 10How to update the firmware
- 11How to transfer the print programs or templates using FBPL commands
- 12How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 13How to adjust the cut position (For Windows)
- 14How to download the BMP/PCX file into your printer by the BPM (Brother Printer Management Tool) (for Windows)
- 15Memory full error occurred.
- 16The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out of Paper".
- 17The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out of Ribbon" or "Ribbon Encoder Err./Ribbon End Err".
- 18The LED is lit in red and the printer status from the BPM (Brother Printer Management Tool) shows "Head Open".
- 19How to set the Gap/Black Mark Sensor as Media Sensor and calibrate the Gap/Black Mark Sensor by directly operating the printer
- 20Printing the printer configuration (Self-test)
- 21How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 22The power indicator does not light.
- 23How to set the Direct Thermal or Thermal Transfer Print Methods
- 24How to install the Windows driver via Wi-Fi®/ wired network
- 25(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 26BarTender UltraLite Edition 2021 (BarTender Designer for Brother) displays the error #1401 during printing.
- 27I don't know the Product Key Code for BarTender UltraLite Edition 2021 (BarTender Designer for Brother).
- 28How to reset the printer settings by directly operating the printer
- 29I cannot connect my machine to the wireless network.
- 30Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 31The print quality is poor.
- 32The time on the printer is incorrect.
- 33My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 34When printing with the thermal transfer method, the print or cutting position gradually shifts.
- 35How to calibrate the Gap/Black Mark Sensor by directly operating the printer
- 36How to change the printer code page
- 37How to change the control prefix code with the BPM (Brother Printer Management Tool) (for Windows)
- 38How to adjust the print position with the BPM (Brother Printer Management Tool) (for Windows)
- 39How to load the Ribbon
- 40How to use the Numbering function (P-touch Editor 5.x for Windows)
- 41How to load the Media
- 42What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 43How do I clean / maintain my printer?
- 44How to identify your Operating System (OS) for Windows or Mac
- 45Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 46The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows “Paper Jam”.
- 47How to add a new stock from the Seagull driver
- 48The label wraps around the platen roller when using the cutter.
- 49How to skip the AUTO.BAS program only one time by directly operating the printer
- 50How to update firmware to all printers on the same subnet at the same time