FAQs & Troubleshooting
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149 Results
- 1How do I transfer label or slip templates?
- 2Which interface can I use?
- 3How do I install/change the RD roll?
- 4What Android™ mobile application can I use?
- 5Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 6How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 7How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 8How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9How to set the Head Unit
- 10My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 11How do I reset network setting?
- 12My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 13How do I transfer label templates with P-touch Transfer Express?
- 14Printing is not possible. (USB connection)
- 15The Printer Setting Tool does not start.
- 16What is the default User ID and Password for BRAdmin Light or Professional?
- 17I cannot save a file downloaded from the Brother support website (For Windows)
- 18P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 19The paper settings specified from the server computer are not reflected on the client computer.
- 20How do I clean my printer?
- 21How to set the Cutter
- 22How to set the Peeler
- 23Installing a CA certificate
- 24What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 25How to delete the registry information and files related to the printer driver
- 26When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 27When I install my label printer’s driver, the computer’s CPU usage is 100% (Windows Server)
- 28How to set the Platen Roller
- 29How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 30The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 31How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 32How to open the Devices and Printers window
- 33How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 34How can I use Crop Print function? (How to print multiple barcodes from a PDF file separately) (For Windows only)
- 35How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 36How to identify the printer's firmware version
- 37Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 38The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 39When I print many continuous labels, part of the label data is printed twice.
- 40How can I reset the printer?
- 41The power button does not light up.
- 42I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 43How to install Brother software on a computer not connected to the Internet
- 44Using the Device Settings (for Windows)
- 45How do I switch to and use the mass storage mode?
- 46The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 47How to identify your Operating System (OS) for Windows or Mac
- 48Labels are jammed in the machine or are not ejected correctly after printing.
- 49Installing the software (for Windows)
- 50Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
