FAQs & Troubleshooting
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161 Results
- 1Which interface can I use?
- 2How do I install/change the RD roll?
- 3How do I transfer label or slip templates?
- 4How to set the Cutter
- 5How to set the Peeler
- 6Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 7My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 8How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 9When I install my label printer’s driver, the computer’s CPU usage is 100% (Windows Server)
- 10How to set the Head Unit
- 11How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 12The Printer Setting Tool does not start.
- 13How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 14My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 15How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 16Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 17How do I clean my printer?
- 18How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 19I cannot save a file downloaded from the Brother support website (For Windows)
- 20P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 21How do I transfer label templates with P-touch Transfer Express?
- 22How do I reset network setting?
- 23How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 24When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 25I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 26How to open the Devices and Printers window
- 27What Android™ mobile application can I use?
- 28How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 29Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 30What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 31What is the default User ID and Password for BRAdmin Light or Professional?
- 32Printing is not possible. (USB connection)
- 33I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 34When I print many continuous labels, part of the label data is printed twice.
- 35I cannot print after updating the firmware or font data.
- 36How to set the Platen Roller
- 37Where can I find my Brother printer's serial number?
- 38The power button does not light up.
- 39How to use the Paper Size Setup (for Windows)
- 40How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 41Using the Communication settings (for Windows)
- 42Using the Printer Setting Tool (for Windows)
- 43The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 44How to delete the registry information and files related to the printer driver
- 45How to identify your Operating System (OS) for Windows or Mac
- 46What is the Label List? (P-touch Editor 5.x for Windows)
- 47How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 48I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 49Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 50Using the Device Settings (for Windows)