FAQs & Troubleshooting
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162 Results
- 1Which interface can I use?
- 2I cannot save a file downloaded from the Brother support website (For Windows)
- 3How do I transfer label or slip templates?
- 4How do I transfer label templates with P-touch Transfer Express?
- 5The Printer Setting Tool does not start.
- 6Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 7What Android™ mobile application can I use?
- 8How do I install/change the RD roll?
- 9(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 10How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 11How to set the Platen Roller
- 12(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 13How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 14I cannot print after updating the firmware or font data.
- 15When I install my label printer’s driver, the computer’s CPU usage is 100% (Windows Server)
- 16How to set the Cutter
- 17Installing the software (for Windows)
- 18How do I reset network setting?
- 19What is the default User ID and Password for BRAdmin Light or Professional?
- 20My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 21Installing the LPR driver and CUPS wrapper driver (Linux®)
- 22I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 23(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 24How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 25Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 26The paper settings specified from the server computer are not reflected on the client computer.
- 27The power button does not light up.
- 28The print result does not improve even if I adjust the print density.
- 29Print free-length labels with the set length (Linux®)
- 30Uninstalling the printer drivers (Linux®)
- 31Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 32I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 33How to identify your Operating System (OS) for Windows or Mac
- 34When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 35(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 36When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 37How to set the Peeler
- 38What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 39My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 40How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 41How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 42Printing is not possible. (USB connection)
- 43I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 44Creating a label with GIMP (Linux®)
- 45Adding a custom media size for continuous roll (Linux®)
- 46Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 47The media cannot be fed to the beginning of a label.
- 48(Video) When I print many continuous labels, part of the label data is printed twice.
- 49When I print many continuous labels, part of the label data is printed twice.
- 50(Video) I connected multiple printers of the same model to one computer but can only print from one of them.