FAQs & Troubleshooting
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148 Results
- 1Which interface can I use?
- 2How do I transfer label or slip templates?
- 3How to set the Peeler
- 4When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 5How to set the Head Unit
- 6How to set the Platen Roller
- 7Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 8How to set the Cutter
- 9Where can I find my Brother printer's serial number?
- 10My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 11The Printer Setting Tool does not start.
- 12How to delete the registry information and files related to the printer driver
- 13How do I install/change the RD roll?
- 14I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 15What Android™ mobile application can I use?
- 16Using the Printer Setting Tool (for Windows)
- 17How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 18How do I transfer label templates with P-touch Transfer Express?
- 19My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 20What is the Label List? (P-touch Editor 5.x for Windows)
- 21How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 22(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 23Printing is not possible. (USB connection)
- 24The power button does not light up.
- 25A security warning appears when accessing Web Based Management via HTTPS.
- 26(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 27How to use the Paper Size Setup (for Windows)
- 28Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 29"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 30The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 31How do I uninstall the printer driver?
- 32When I print a long label or many labels continuously, printing suddenly stops.
- 33P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 34Installing the software (for Windows)
- 35Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 36How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 37How to install Brother software on a computer not connected to the Internet
- 38The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 39How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 40How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 41Can I directly operate my printer from a self-developed application software and print a label?
- 42The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 43The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 44How to identify your Operating System (OS) for Windows or Mac
- 45How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 46I cannot install the printer driver because the installation stops after connecting the printer to my computer.
- 47Can I set a different media width when using an OpenOffice template? (Linux®)
- 48I cannot save a file downloaded from the Brother support website (For Windows)
- 49Using the Device Settings (for Windows)
- 50Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)