FAQs & Troubleshooting
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121 Results
- 1Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 2How do I transfer label or slip templates?
- 3How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4How do I install/change the RD roll?
- 5I cannot save a file downloaded from the Brother support website (For Windows)
- 6I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 7Printing is not possible. (USB connection)
- 8(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9Where can I find my Brother printer's serial number?
- 10How do I transfer label templates with P-touch Transfer Express?
- 11P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 12The paper settings specified from the server computer are not reflected on the client computer.
- 13Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 14I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 15How to identify your Operating System (OS) for Windows or Mac
- 16How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 17What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 18How to identify the printer's firmware version
- 19(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 20How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 21How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 22My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 23The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 24The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 25What Android™ mobile application can I use?
- 26Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 27(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 28Installing the LPR driver and CUPS wrapper driver (Linux®)
- 29I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 30Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 31How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 32My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 33Creating a label with GIMP (Linux®)
- 34The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 35How to delete the registry information and files related to the printer driver
- 36Can I directly operate my printer from a self-developed application software and print a label?
- 37I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 38How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 39I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 40I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 41How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 42How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 43Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 44How to open the Devices and Printers window
- 45(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 46How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 47When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 48(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 49How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 50"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?