FAQs & Troubleshooting
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121 Results
- 1How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 2When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 3Where can I find my Brother printer's serial number?
- 4Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 5Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 6How do I install/change the RD roll?
- 7How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8I cannot save a file downloaded from the Brother support website (For Windows)
- 9Installing the CUPS wrapper/LPR printer driver (Linux®)
- 10What iOS mobile application can I use?
- 11How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 12Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 13My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 14What is the Label List? (P-touch Editor 5.x for Windows)
- 15How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 16How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 17(Video) When I print many continuous labels, part of the label data is printed twice.
- 18How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 19When I print a long label or many labels continuously, printing suddenly stops.
- 20The paper settings specified from the server computer are not reflected on the client computer.
- 21How do I transfer label templates with P-touch Transfer Express?
- 22Installing a CA certificate
- 23(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 24How to open the Devices and Printers window
- 25The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 26When I print many continuous labels, part of the label data is printed twice.
- 27(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 28(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 29The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 30(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 31I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 32Adding a custom media size for continuous tape (Linux®)
- 33The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 34I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 35P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 36Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 37Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 38The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 39I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 40What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 41How to install the rechargeable Li-ion battery
- 42How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 43(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 44Printing is not possible. (USB connection)
- 45I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 46Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 47I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 48Creating a label with GIMP (Linux®)
- 49How do I connect my computer to the printer using the Wireless Direct mode?
- 50How to identify the printer's firmware version