FAQs & Troubleshooting
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128 Results
- 1How do I transfer label or slip templates?
- 2How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3Printing is not possible. (USB connection)
- 4How do I install/change the RD roll?
- 5Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 6How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 7The paper settings specified from the server computer are not reflected on the client computer.
- 8How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 9My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 10Installing a CA certificate
- 11What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 12Where can I find my Brother printer's serial number?
- 13What iOS mobile application can I use?
- 14How do I transfer label templates with P-touch Transfer Express?
- 15How to install the rechargeable Li-ion battery
- 16When I print many continuous labels, part of the label data is printed twice.
- 17Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 18Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 19How do I reset network setting?
- 20I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 21How do I clean my machine?
- 22How do I uninstall the printer driver?
- 23I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 24What Android™ mobile application can I use?
- 25P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 26Using the Communication settings (for Windows)
- 27How to identify the printer's firmware version
- 28Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 29How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 30The media cannot be fed to the beginning of a label.
- 31How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 32The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 33The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 34The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 35How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 36"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 37How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 38Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 39How to identify your Operating System (OS) for Windows or Mac
- 40My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 41The driver downloaded from the website cannot be installed.
- 42When I print a long label or many labels continuously, printing suddenly stops.
- 43When printing using the RD roll, the print is out of alignment.
- 44I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 45How to open the Devices and Printers window
- 46How do I connect the printer to my computer via Wi-Fi®?
- 47I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 48I cannot print from the printer in a network-shared environment.
- 49How to delete the registry information and files related to the printer driver
- 50How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)