FAQs & Troubleshooting
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138 Results
- 1How do I transfer label or slip templates?
- 2How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 4How do I install/change the RD roll?
- 5Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 6Where can I find my Brother printer's serial number?
- 7I cannot save a file downloaded from the Brother support website (For Windows)
- 8How do I transfer label templates with P-touch Transfer Express?
- 9I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 10How do I reset network setting?
- 11How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 12I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 13What iOS mobile application can I use?
- 14How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 15P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 16The paper settings specified from the server computer are not reflected on the client computer.
- 17How to install the rechargeable Li-ion battery
- 18My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 19How do I disable broadcasting the printer to AirPrint-compatible devices?
- 20Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 21The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 22My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 23What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 24How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 25How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 26Printing is not possible. (USB connection)
- 27"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 28How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 29Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 30The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 31How do I clean my machine?
- 32The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 33How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 34(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 35I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 36What Android™ mobile application can I use?
- 37Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 38Installing the LPR driver and CUPS wrapper driver (Linux®)
- 39Installing a CA certificate
- 40How to open the Devices and Printers window
- 41Using the Communication settings (for Windows)
- 42Using the Device Settings (for Windows)
- 43How to identify the printer's firmware version
- 44I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 45The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 46How do I uninstall the printer driver?
- 47(Video) When I print many continuous labels, part of the label data is printed twice.
- 48When I print many continuous labels, part of the label data is printed twice.
- 49How to delete the registry information and files related to the printer driver
- 50(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)