FAQs & Troubleshooting
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199 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 3I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 4I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 5Printing is not possible. (USB connection)
- 6Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 7The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 8P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 9How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 10How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 11How do I install/change the label roll?
- 12How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 13I cannot install the printer driver or print in Windows 11.
- 14Print free-length labels with the set length (Linux®)
- 15Creating a label with OpenOffice (Linux®)
- 16What Android™ mobile application can I use?
- 17When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 18How do I transfer label templates with P-touch Transfer Express?
- 19How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 20How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
- 21How do I transfer label or slip templates?
- 22Where can I find my Brother printer's serial number?
- 23What iOS mobile application can I use?
- 24Printing is not possible. (P-touch Editor5.3 for Mac)
- 25Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 26I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 27Some of the print options in OpenOffice do not work. (Linux®)
- 28Adding a custom media size for continuous tape / roll (Linux®)
- 29Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 30(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 31"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 32What is "Tree" icon shown in some layout styles for? (P-touch Address Book)
- 33How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 34A data transmission error appears on the computer when trying to print a label.
- 35Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 36I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 37How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 38I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 39Uninstalling the printer drivers (Linux®)
- 40Can I set a different media width when using an OpenOffice template? (Linux®)
- 41How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 42How to open the Devices and Printers window
- 43(Video) Small characters or thin lines are printed faintly.
- 44Can I create a label with time&date? (iPrint&Label)
- 45Poor print quality when printing on narrow labels. (iPrint&Label)
- 46Are all DK labels and tapes compatible with iPrint&Label? (iPrint&Label)
- 47Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 48Where can I download Brother iPrint&Label? (iPrint&Label)
- 49I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 50Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)