FAQs & Troubleshooting
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164 Results
- 1I cannot install the printer driver.
- 2Where can I download the latest P-touch Editor for Mac?
- 3Where can I find my Brother printer's serial number?
- 4I cannot print.
- 5I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 6How to uninstall the printer driver and software
- 7My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 8How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 9I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 10(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 11How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 12I cannot save a file downloaded from the Brother support website (For Windows)
- 13(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 14How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 15I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 16When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 17Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 18How to open the Devices and Printers window
- 19My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 20Printing is not possible. (P-touch Editor5.3 for Mac)
- 21What is "Tree" icon shown in some layout styles for? (P-touch Address Book)
- 22The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 23How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 24The power button does not light up.
- 25How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 26Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 27What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 28How to delete the registry information and files related to the printer driver
- 29How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 30How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 31Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 32I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 33How to identify your Operating System (OS) for Windows or Mac
- 34How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 35How to make labels using "Small Address Labels" (P-touch Editor 5.0 for Mac)
- 36Labels are jammed in the machine or are not ejected correctly after printing.
- 37How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 38P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 39P-touch Editor crashes when I open it on my Mac.
- 40(Video) Small characters or thin lines are printed faintly.
- 41How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 42The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 43How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 44How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 45What are the cleaning sheets for? When do I use them?
- 46Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 47The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 48I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 49The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 50What is the Label List? (P-touch Editor 5.x for Windows)