FAQs & Troubleshooting
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189 Results
- 1(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 4How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 5I have an occasional printing problem.
- 6I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the QL printer was connected, but the installation does not continue.
- 7How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 8My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 9How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 10I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 11Where can I find my Brother printer's serial number?
- 12When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 13P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 14What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 15When I try to print a label, it comes out blank. (for Mac)
- 16The "ping" command reports that I can communicate with the PS-9000, but I cannot print.
- 17The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 18How to identify your Operating System (OS) for Windows or Mac
- 19How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 20I cannot save a file downloaded from the Brother support website (For Windows)
- 21"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 22My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 23I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 24The print is horizontally compressed and not shaped correctly.
- 25What is the Label List? (P-touch Editor 5.x for Windows)
- 26How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 27How do I create name badges by joining "First Name" and "Last Name" fields together?
- 28I cannot discover the product with the configuration utility.
- 29The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 30How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 31Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 32I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 33The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 34(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 35Labels are jammed in the machine or are not ejected correctly after printing.
- 36How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 37How to open the Devices and Printers window
- 38(Video) Small characters or thin lines are printed faintly.
- 39How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 40The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 41I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 42How do I uninstall the printer driver?
- 43The driver downloaded from the website cannot be installed.
- 44Printing is not possible. (P-touch Editor 5.0 for Mac)
- 45When I print a long label or many labels continuously, printing suddenly stops.
- 46(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 47Print free-length labels with the set length (Linux®)
- 48Installing the LPR driver and CUPS wrapper driver (Linux®)
- 49Uninstalling the printer drivers (Linux®)
- 50(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
