FAQs & Troubleshooting
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191 Results
- 1My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 2Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 3How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4I cannot save a file downloaded from the Brother support website (For Windows)
- 5How do I transfer label templates with P-touch Transfer Express?
- 6Where can I download the latest P-touch Editor for Mac?
- 7Where can I find my Brother printer's serial number?
- 8How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 9Suddenly my print server stopped printing.
- 10I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 11The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 12How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 13How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.0 for Mac)
- 14How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 15How do I transfer label or slip templates?
- 16I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 17(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 18How do I uninstall the printer driver?
- 19My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 20I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 21How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 22I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 23The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 24How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 25How to make labels using "Small Address Labels" (P-touch Editor 5.0 for Mac)
- 26What is "Tree" icon shown in some layout styles for? (P-touch Address Book)
- 27The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 28Can multiple P-touch printers be connected to PS-9000?
- 29How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 30When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 31P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 32Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 33How do I transfer templates or other data from the computer to the printer?
- 34When printing multiple labels, I want to cut at the end of the last one. (P-touch Editor 5.2 or earlier for Mac)
- 35How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 36Printing is not possible. (USB connection)
- 37Some of the print options in OpenOffice do not work. (Linux®)
- 38Creating a label with OpenOffice (Linux®)
- 39How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 40Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 41"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 42(Video) When I print many continuous labels, part of the label data is printed twice.
- 43When I print many continuous labels, part of the label data is printed twice.
- 44How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 45How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 46How do I install/change the DK roll?
- 47How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 48When I try to use the database function, an application error occurs.
- 49The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 50I cannot install the printer driver because the installation stops after I connect the printer to my computer.