FAQs & Troubleshooting
Popular |
181 Results
- 1I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 2How do I transfer label or slip templates?
- 3I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 4Where can I download the latest P-touch Editor for Mac?
- 5When I try to print a label, it comes out blank. (for Mac)
- 6My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 7Printing is not possible. (USB connection)
- 8I cannot print on the 103 mm wide label roll via USB using the latest printer driver.
- 9I have an occasional printing problem.
- 10How do I transfer label templates with P-touch Transfer Express?
- 11(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 12Printing is not possible. (P-touch Editor5.3 for Mac)
- 13How to identify your Operating System (OS) for Windows or Mac
- 14Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 15How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 16How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 17How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 18Where can I find my Brother printer's serial number?
- 19The paper settings specified from the server computer are not reflected on the client computer.
- 20My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 21How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 22I cannot discover the product with the configuration utility.
- 23The "ping" command reports that I can communicate with the PS-9000, but I cannot print.
- 24How do I uninstall the printer driver?
- 25How to install the printer driver for serial interface
- 26Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 27What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 28I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 29How to delete the registry information and files related to the printer driver
- 30Suddenly my print server stopped printing.
- 31I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 32When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 33P-touch Editor crashes when I open it on my Mac.
- 34How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 35Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 36(Video) When I print many continuous labels, part of the label data is printed twice.
- 37When I print a long label or many labels continuously, printing suddenly stops.
- 38How do I reset the PS-9000 to factory default settings?
- 39P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 40When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 41I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 42I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 43Some of the print options in OpenOffice do not work. (Linux®)
- 44How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 45When I print many continuous labels, part of the label data is printed twice.
- 46The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 47How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 48How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 49How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 50Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)