FAQs & Troubleshooting
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208 Results
- 1I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 2(Video) Load A3/Ledger paper
- 3(Video) Load A4/Letter paper
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6(Video) Fill the ink tanks
- 7The printer status is Offline or Paused.
- 8Paper Jam
- 9My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 10Refill Ink
- 11What is Brother iPrint&Scan?
- 12Setup a Brother machine on a wireless (Wi-Fi) network.
- 13I cannot print using my Brother machine on a wireless network (Mac)
- 14Print as a Poster (Windows®)
- 15Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 16My Brother machine could not be found over the network when I installed drivers on my computer.
- 17Add your Brother machine with AirPrint (macOS)
- 18I cannot print on a wireless (Wi-Fi) network (Windows)
- 19Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 20Prevent Smudged Printouts and Paper Jams (Windows®)
- 21I still receive the error message "Paper Jam" after I removed the jammed paper.
- 22Paper Type and Size for Each Operation
- 23(Video) Unpack your Brother machine
- 24Prevent Smudged Printouts and Paper Jams (Mac)
- 25Reset Your Brother Machine
- 26I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 27Load A4, Letter, or Executive Size Paper in Tray #1
- 28Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 29Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 30(Video) Connect telephone line and power cords
- 31What is the recommended paper?
- 32Load Envelopes in Paper Tray #1
- 33No Paper / No Paper Fed
- 34Load Paper in the Multi-purpose Tray (MP Tray)
- 35Load Photo Paper in Paper Tray #1
- 36What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 37Paper Tray not detected/ Paper Tray #1 not detected
- 38Enable the Brother machine's network interface.
- 39(Video) Set up your Brother machine
- 40What is Brother Web Connect (Web icon)?
- 41Paper Size Mismatch
- 42Improve poor print quality.
- 43What is the default password for my Brother machine?
- 44I cannot find some options in the Print dialog box (macOS 11 or later)
- 45Load A3, Ledger, or Legal Size Paper in Tray #1
- 46Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 47Change the printer driver settings (Windows/macOS)
- 48Ink Low
- 49Manual Feed
- 50Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)