FAQs & Troubleshooting
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246 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2(Video) Load A4/Letter paper
- 3What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 4(Video) Unpack your Brother machine
- 5The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 6Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 7I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8(Video) Connect the cord
- 9Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 10Paper is Jammed Inside the Machine
- 11I cannot save a file downloaded from the Brother support website (For Windows)
- 12Protect your Brother machine against unauthorised access over the network
- 13Use Universal Print (Windows)
- 14I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 15My Brother machine could not be found over the network when I installed drivers on my computer.
- 16Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 17I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 18I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 19I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 20Load and Print Labels Using the MP Tray
- 21Reduce Printing Noise
- 22Change the printer driver settings (Windows/macOS)
- 23Registration or Registration failed.
- 24Replace the Belt Unit
- 25Replace Drum
- 26I cannot print using my Brother machine on a wireless network (Mac)
- 27Export the Certificate and Private Key
- 28The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 29Belt End Soon
- 30Print both sides of paper or a booklet automatically
- 31Envelope creases
- 32My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 33Add your Brother machine with AirPrint (macOS)
- 34Restrict changing machine settings for users.
- 35Setup a Brother machine on a wireless (Wi-Fi) network.
- 36(Video) Set up your Brother machine
- 37(Video) Load and print an Envelope (MP Tray)
- 38Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 39Replace Laser
- 40I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 41Paper is Jammed in the Back of the Machine
- 42Curled or wavy
- 43What driver package format is supported by my Linux distribution?
- 44Load Paper in the Multi‑purpose Tray (MP Tray)
- 45Enable the Brother machine's network interface.
- 46I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 47Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 48Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 49Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 50The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.