FAQs & Troubleshooting
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237 Results
- 1(Video) Load A4/Letter paper
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3What is Brother iPrint&Scan?
- 4Setup a Brother machine on a wireless (Wi-Fi) network.
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6(Video) Set up your Brother machine
- 7I cannot print using my Brother machine on a wireless network (Mac)
- 8(Video) Load and print an Envelope (MP Tray)
- 9Replace PF Kit xx
- 10Use Universal Print (Windows)
- 11The printer status is Offline or Paused.
- 12I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 13Paper is Jammed Inside the Machine
- 14Secure Print (Macintosh)
- 15My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 16Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 17(Video) Connect the cord
- 18The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 19Replace Laser
- 20I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 21I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 22My Brother machine could not be found over the network when I installed drivers on my computer.
- 23(Video) Unpack your Brother machine
- 24I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 25Reset the Network Settings to the Factory Settings
- 26What is the recommended paper?
- 27Add your Brother machine with AirPrint (macOS)
- 28I cannot print on a wireless (Wi-Fi) network (Windows)
- 29Restrict changing machine settings for users.
- 30Load and Print Envelopes Using the MP Tray
- 31Load and Print Labels Using the MP Tray
- 32I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 33Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 34Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 35Change the printer driver settings (Windows/macOS)
- 36The color of your printouts is not what you expected
- 37Paper is Jammed in the MP tray
- 38Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 39Print both sides of paper or a booklet automatically
- 40I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 41Size Error DX or Size Error 2-sided
- 42Toner Low
- 43Factory Reset
- 44Out of Memory / Print Data Full
- 45Disable the APIPA protocol.
- 46Print the Network Configuration Report
- 47I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 48Adjust color settings by using the custom setting in the printer driver
- 49Replace the Belt Unit
- 50Replace the Waste Toner Box