FAQs & Troubleshooting
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- 1(Video) Load A4/Letter paper
- 2Setup a Brother machine on a wireless (Wi-Fi) network.
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4What is Brother iPrint&Scan?
- 5I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7(Video) Unpack your Brother machine
- 8(Video) Connect the cord
- 9(Video) Load and print an Envelope (MP Tray)
- 10Wireless setup is requesting a WPS PIN to complete the setup
- 11Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 12My Brother machine could not be found over the network when I installed drivers on my computer.
- 13The printer status is Offline or Paused.
- 14Add your Brother machine with AirPrint (macOS)
- 15Use Universal Print (Windows)
- 16I cannot print using my Brother machine on a wireless network (Mac)
- 17Reduce Printing Noise
- 18The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 19Replace Laser
- 20Paper is Jammed Inside the Machine
- 21Paper is Jammed in the MP tray
- 22Replace the Toner Cartridge
- 23Send an Email Securely Using SSL/TLS
- 24Restrict changing machine settings for users.
- 25I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 26Paper is Jammed underneath the Paper Tray
- 27Paper is Jammed in the Back of the Machine
- 28Change Machine Settings to Print on Letterhead or Preprinted Paper Using the Paper Tray
- 29Configure the Store Print Log to Network Settings Using Web Based Management
- 30I cannot install Brother drivers on Debian 10 or later (Linux)
- 31Load Paper in the Multi‑purpose Tray (MP Tray)
- 32Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 33Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 34Adjust color settings by using the custom setting in the printer driver
- 35Drum End Soon
- 36Paper is Jammed in the Paper Tray
- 37What is the recommended paper?
- 38Manage Multiple Certificates
- 39I cannot save a file downloaded from the Brother support website (For Windows)
- 40Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 41Change the printer driver settings (Windows/macOS)
- 42Registration or Registration failed.
- 43Reduce Toner Consumption
- 44Replace Drum
- 45What is the default password for my Brother machine?
- 46Send an Email with User Authentication
- 47Manage Your Network Machine Securely Using Web Based Management
- 48Protect your Brother machine against unauthorised access over the network
- 49What is AirPrint?
- 50How to identify your Operating System (OS).