FAQs & Troubleshooting
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- 1(Video) Load A4/Letter paper
- 2I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4(Video) Unpack your Brother machine
- 5What is Brother iPrint&Scan?
- 6Replace the Toner Cartridge
- 7My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 8I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 9(Video) Connect the cord
- 10Replace the Belt Unit
- 11Replace Drum
- 12Restrict changing machine settings for users.
- 13(Video) Load and print an Envelope (MP Tray)
- 14(Video) Set up your Brother machine
- 15Replace Laser
- 16Paper is Jammed underneath the Paper Tray
- 17Load Paper in the Paper Tray
- 18Change the printer driver settings (Windows/macOS)
- 19Load Paper in the Multi‑purpose Tray (MP Tray)
- 20Load and Print Labels Using the MP Tray
- 21Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 22How to identify your Operating System (OS).
- 23Replace PF Kit xx
- 24Replace the Waste Toner Box
- 25Paper is Jammed in the Paper Tray
- 26(Video) Update the Driver or Firmware for your Brother machine
- 27Load and Print Envelopes Using the MP Tray
- 28Drum End Soon
- 29What is the recommended paper?
- 30I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 31Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 32Adjust color settings by using the custom setting in the printer driver
- 33The printer status is Offline or Paused.
- 34Paper is Jammed in the Back of the Machine
- 35Download a file from the "Downloads" section and save it to Windows 8 computer.
- 36I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 37Install the optional lower tray
- 38Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 39The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 40Toner Error
- 41Paper is Jammed Inside the Machine
- 42Paper is Jammed in the MP tray
- 43Ghost
- 44Printed pages are compressed, horizontal stripes appear, or characters in the top, bottom, left and right margins are cut off.
- 45Check the remaining ink or toner level (Linux)
- 46Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 47Reduce Printing Noise
- 48Print Unable ##
- 49Missing thin lines in images
- 50Toner Low