FAQs & Troubleshooting
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170 Results
- 1Turn the Toner Save Mode on or off.
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3What is Brother iPrint&Scan?
- 4What is the recommended paper?
- 5Can I print from and scan to iPhone, iPod touch and iPad?
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7Replace WT Box
- 8Jam Inside
- 9Adjust color settings by using the custom setting in the printer driver
- 10Load paper in the paper tray
- 11Jam Tray / Jam Tray 1 / Jam Tray 2
- 12I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 13Can I print from or scan to Android™ Smartphone?
- 14I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 15Jam 2-sided
- 16Jam MP Tray
- 17Replace Drum
- 18Replace Toner
- 19Print both sides of paper or a booklet automatically
- 20Curled or wavy
- 21Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 22The printer status is Offline or Paused.
- 23Jam Rear
- 24Drum End Soon
- 25What can happen if the wrong paper is used in your machine.
- 26My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 27Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 28How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 29Carry out calibration to improve the color density
- 30Envelope creases
- 31I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 32Print Unable XX
- 33The color of your printouts is not what you expected
- 34I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 35Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 36Delete print jobs from the print queue.
- 37Download a file from the "Downloads" section and save it to Windows 8 computer.
- 38The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 39Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 40Toner Low
- 41Drum !
- 42Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 43Wrinkle
- 44I cannot print using my Brother machine on a wireless network (Mac)
- 45Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 46I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 47Belt End Soon
- 48Out of Memory / Print Data Full
- 49Can I use non-Brother or third party supplies with the Brother machine?
- 50Replace PF Kit xx