FAQs & Troubleshooting
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127 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 127/08/2024Where can I download Brother iPrint&Scan application for Mac?
- 204/06/2024Paper is Jammed in the MP tray *
- 329/05/2024The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 414/02/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 508/02/2024(Video) Paper is Jammed in the 2-sided Tray
- 608/02/2024(Video) Paper is Jammed inside the Machine
- 708/02/2024(Video) Paper is Jammed in the Back of the Machine
- 808/02/2024(Video) Paper is Jammed in the Paper Tray
- 908/02/2024(Video) Paper is Jammed in the Manual Feed Slot
- 1008/02/2024(Video) Paper is Jammed in the MP tray
- 1110/01/2024What is the default password for my Brother machine?
- 1204/12/2023Toner Low
- 1309/11/2023Print the Network Configuration Report *
- 1409/11/2023Access Web Based Management *
- 1509/11/2023Print the WLAN Report *
- 1609/11/2023Clean the Drum Unit *
- 1709/11/2023Replace the Waste Toner Box *
- 1809/11/2023Paper is Jammed in the 2-sided Tray *
- 1909/11/2023Paper is Jammed in the Back of the Machine *
- 2009/11/2023Paper is Jammed Inside the Machine *
- 2109/11/2023Paper is Jammed in the Paper Tray *
- 2209/11/2023Clean the Corona Wires *
- 2309/11/2023Replace the Drum Unit *
- 2409/11/2023Reset the Network Settings to the Factory Settings *
- 2509/11/2023Replace the Toner Cartridge *
- 2609/11/2023Reduce Toner Consumption *
- 2709/11/2023Clean the Paper Pick-up Rollers *
- 2819/09/2023Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 2919/09/2023Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 3019/09/2023(Video) Set up your Brother machine
- 3110/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 3227/07/2023I get a TS error when trying to print on a wireless network.
- 3326/07/2023Media Type Mismatch or Media Mismatch
- 3405/07/2023I cannot print using my Brother machine on a wired network (Windows/macOS)
- 3505/07/2023I cannot print on a wireless (Wi-Fi) network (Mac)
- 3606/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 3706/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 3801/06/2023Add your Brother machine with AirPrint (macOS)
- 3901/06/2023Delete print jobs from the print queue.
- 4016/05/2023I cannot print from my computer via USB.
- 4111/05/2023Set up your Brother machine on a wireless network (Windows/macOS)
- 4207/04/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 4327/03/2023Change the printer driver settings (Windows)
- 4420/02/2023Enable the Brother machine's network interface.
- 4515/02/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 4613/02/2023What is the recommended paper?
- 4703/02/2023Reset the Drum Counter
- 4831/01/2023The color of your printouts is not what you expected
- 4931/01/2023Out of Memory
- 5027/01/2023No Toner