FAQs & Troubleshooting
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226 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2Setup a Brother machine on a wireless (Wi-Fi) network.
- 3What is Brother iPrint&Scan?
- 4The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 5(Video) Load A4/Letter paper
- 6Add your Brother machine with AirPrint (macOS)
- 7I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 8Print on Both Sides of the Paper (Windows®)
- 9My Brother machine could not be found over the network when I installed drivers on my computer.
- 10(Video) Connect the cord
- 11Change the printer driver settings (Windows/macOS)
- 12Load and Print Thick Paper Using the Paper Tray
- 13(Video) Unpack your Brother machine
- 14Paper is Jammed in the 2-sided Tray
- 15Paper is Jammed inside the Machine
- 16I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 17(Video) Set up your Brother machine
- 18Jam MP Tray
- 19(Video) Replace the Toner Cartridge
- 20Install the optional lower tray
- 21Print the Network Configuration Report
- 22My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 23Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 24Print as a Poster (Windows®)
- 25I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 26I cannot print using my Brother machine on a wireless network (Mac)
- 27Delete print jobs from the print queue.
- 28How to identify your Operating System (OS).
- 29Wireless setup is requesting a WPS PIN to complete the setup
- 30I cannot print on a wireless (Wi-Fi) network (Windows)
- 31Install the Tower Tray Unit.
- 32Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 33Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 34Protect your Brother machine against unauthorised access over the network
- 35Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 36I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 37Install the Mailbox.
- 38Replace Drum
- 39I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 40The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 41Print both sides of paper or a booklet automatically
- 42Drum !
- 43I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 44Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 45I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 46Paper is Jammed in the Paper Tray
- 47What is the default password for my Brother machine?
- 48Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 49Size Error DX or Size Error 2-sided
- 50Reset the Network Settings to the Factory Settings